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La Quinta Inn & Suites Dallas South-DeSoto
- Hotels
- DeSoto, TX
About this business
Location details
641 North I-35 E, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very inconvenient Elevator broke the whole time and not able to access a manager my entire stay The beds and rooms were clean.
Needs to do better. I was originally told they could accommodate a bleach allergy. The day before we were to arrive they called and said it was not a possibility and insisted we cancel the reservation instead of asking how they could accommodate it. Due to the late notice we had no other choice but to keep the reservation. This is the first hotel I've ever been told they could not do so. When we arrived we were told the 1 elevator in the sold out hotel was not working. We had to climb 4 flights of stairs after being in the c... read more
Business response:
Hi Lauren, Thank you for sharing your feedback. We're sorry to hear about the challenges you faced during your stay, especially with the bleach allergy, elevator issue, and breakfast experience. We understand how frustrating these situations can be, and your comments about the dining area and toilet paper have been noted. And we'll work to improve these areas moving forward. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.
Bad
Bad Nothing.. So upsetting.. Awful experience of my life. The elevator was not working, the pool was dirty, the washers weren't working and the breakfast area was dirty. The restroom in our room felt like it was going to fall to the first floor. I would not recommend anyone to stay at this place. David Brown was the general manager and he did not want to work any kind of discount deal with us. SMH.
Bad
Satisfactory Poor lock, internet messing up, dry leaves allover the entrance, limited breakfast choices. Location
Bad The parking lot was full of smokers (weed) it doesn't matter to me but not good for business or customers Great location
Business response:
Hi Fredrick, Thank you for sharing your thoughts. We are glad you enjoyed the location. We understand that the presence of smokers, especially near the parking lot, may not be ideal for all guests. We take your feedback seriously and will work on creating a more comfortable environment for everyone. We appreciate your input and hope to provide an improved experience during your next visit.
Disappointing The ceiling was leaking water all night and morning. The staff and breakfast
Business response:
Hi Eddie, Thank you for your feedback. We're glad to hear you enjoyed the staff and breakfast during your stay. However, we’re truly sorry to hear about the ceiling leak in your room. While we strive to maintain all areas of the property, unexpected maintenance issues can sometimes arise. Please know this has been reported to our team so it can be promptly addressed. We appreciate you bringing it to our attention.
Fair What I did not like was that when I booked through Priceline, they never verified my zip code with my card making a big inconvenience to my stay. The property was nice and close to my location.
Frequently asked questions about La Quinta Inn & Suites Dallas South-DeSoto
How is La Quinta Inn & Suites Dallas South-DeSoto rated?
La Quinta Inn & Suites Dallas South-DeSoto has a 3.9 star rating with 2,810 reviews.
When is La Quinta Inn & Suites Dallas South-DeSoto open?
La Quinta Inn & Suites Dallas South-DeSoto is closed now. It will open tomorrow at 12:00 p.m.