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La Quinta Inn & Suites Dallas South-DeSoto
- Hotels
- DeSoto, TX
About this business
Location details
641 North I-35 E, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Never again Roaches everywhere. I woke up Saturday morning to over 10 small roaches in my suit case. They got into our drinks. They were in the shower, walls, ceiling, everywhere. The receptionist Saturday night was not very try professional. Location
Business response:
Karen, Thank you for leaving a review. I am terribly sorry that you had a bad experience. We are addressing the issues right away.
Bad The property manager, David Brown, had failed to refund my stay from Sept 3 , 2024. But on Sept 2, he confirmed that I would get a refund for 1 night stay. I did not stay at the property due to the bugs in my room. I only stayed one night at 5 the property, but However, they were paid for 2 nighr feom SePT 2 thru Sep4 2024. After receiving confirmation from the property manager himself and the confirmation email from the booking stating david will also return my refund yet it still has not been processed. I have sent 17 ... read more
Overall I was comfortable the room didn’t smell bad but all throughout the hotel smelled of fresh bug spray There was a very strong smell of bug spray the first night I seen a small roach in the room Location
Business response:
Angel, I am sorry to hear that you did not have a pleasant experience. I am talking to my team, and we will address the issue.
Fair
Will not stay here again. There were roaches in our room. The area.
Business response:
Shana, I am sorry that you did not have a pleasant experience. We are working hard to take care of the problems as soon as possible. David General Manager
Disappointing Elevator broke and my room was on 4th floor! It looked old and shabby needs to be updated and bad smell in room. The lamps were broken and tv was too far from bed. Breakfast was good
Business response:
Latasha, Sorry to hear that you had issues during your stay. Our elevator vendor identified the issue and made repairs. Stay tuned to new and exciting things over the coming months! David Brown General Manager
Bad After checking in and getting to our room, the hallway was filled with cleaning equipment . I tripped and fell, hurting my shoulder , knee a hitting my head on a door. I have pictures of the hallway. I'm going to my doctor this week and my lawyer tomorrow . Staff was friendly
Disappointing
Frequently asked questions about La Quinta Inn & Suites Dallas South-DeSoto
How is La Quinta Inn & Suites Dallas South-DeSoto rated?
La Quinta Inn & Suites Dallas South-DeSoto has a 3.9 star rating with 2,810 reviews.
When is La Quinta Inn & Suites Dallas South-DeSoto open?
La Quinta Inn & Suites Dallas South-DeSoto is closed now. It will open tomorrow at 12:00 p.m.