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La Quinta Inn & Suites Dallas South-DeSoto
- Hotels
- DeSoto, TX
About this business
Location details
641 North I-35 E, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It’s ok if you just go to sleep It is very old. Staff was rude. Terrible breakfast It is very cheap
Business response:
Hi Lucila, We appreciate your feedback and are glad you found our rates affordable. We strive to provide a comfortable stay for all guests and regret if any aspects of your visit did not meet expectations. Your comments will be shared with our team as we continuously work to improve our service and offerings.
Blahhhh but called me and said that my dog was barking. Then when I got to the room it was the dog next door. Nearly canceled my mom’s birthday dinner to come back to the hotel to check on a pet a paid a deposit for. Dogs will bark and you can not take them everywhere with you. I wasn’t sure what they wanted me to do They allowed dogs
Business response:
Hi Krysten, We appreciate you staying with us and are glad you value our pet-friendly policy. We understand how frustrating it must have been to receive that call, especially when it turned out not to be your dog. Our intent is always to ensure a comfortable environment for all guests, but we regret any inconvenience this caused you. We appreciate your patience and will work on improving communication in these situations. We hope to welcome you and your pup again in the future!
Just o.k. but near food service & not far from Dallas metro area. No toilet seat cover, floors creeked, furniture peeling/scratched up, hear neighbors at all hours. Breakfast was good.
Business response:
Dear Guest, Thank you for your feedback! We are glad to hear you enjoyed the breakfast and found the location convenient for food and the Dallas metro area. However, we apologize for the issues with the toilet seat cover, creaky floors, and the condition of the furniture. We also understand how noise from neighbors can affect your stay. We will address these concerns with our team to ensure a better experience in the future. Thank you for sharing, and we hope to welcome you back for a more comfortable stay next time.
Fair Heather It was 16 degrees last night and the heater wasn't working,can I get a refund?
Business response:
Hi Lakeith, We appreciate your feedback and understand how important a properly functioning heater is, especially in cold weather. We encourage guests to report any issues during their stay so our team can assist in resolving them. For refund requests, we recommend reaching out directly to the front desk or management, as they will be best equipped to address your concerns. Thank you for sharing your experience.
Fair
Mid That they dont take apple pay and ask for ti much Nothing
Bad experience Room smelled like someone was smoking in it, restroom door didn’t even close, dog peed in the elevator. All night it was noisy Poole spa working
The hotel’s appearance is deceiving, and my experience with management was damaging to the hotels r! We reported roaches in the room late the first night upon arrival were offered to be moved if we saw anime more activity I reluctantly agreed due to it being so late at night We noticed more activity after midnight when returning from the wedding we were in town to attend. We were checking out that morning at 7 to return home but reported the activity the next morning upon checkout I asked both times to be contacted by manage... read more
Fair Condition of the hotel and room Price
Frequently asked questions about La Quinta Inn & Suites Dallas South-DeSoto
How is La Quinta Inn & Suites Dallas South-DeSoto rated?
La Quinta Inn & Suites Dallas South-DeSoto has a 3.9 star rating with 2,810 reviews.
When is La Quinta Inn & Suites Dallas South-DeSoto open?
La Quinta Inn & Suites Dallas South-DeSoto is closed now. It will open tomorrow at 12:00 p.m.