La Quinta Inn & Suites DFW Airport West - Bedford

Business response:

Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the welcoming atmosphere and that many of our team members made a positive impression during your stay. However, we sincerely apologize that the cleanliness of your room and some service interactions did not meet expectations. This is certainly not the standard we strive to provide, and your comments have been shared with our team so we can address these concerns and improve. We truly appreciate your feedback and hope to have the opportunity to provi... read more

Business response:

Thank you for your kind words. We’re so happy to hear that you enjoyed our facilities and that our front desk team and drivers made a positive impression during your stay. Providing friendly and helpful service is something we take great pride in, and your feedback means a lot to our team. We truly appreciate you choosing to stay with us and hope to welcome you back again soon. 

Business response:

Thank you for sharing your feedback. We’re glad to hear you found our hotel to be a good value and that you enjoyed the clean and comfortable rooms. We also appreciate your comments about the breakfast selection. Guest feedback like yours helps us identify areas where we can improve, and we will certainly keep your suggestion in mind as we continue working to enhance our breakfast offerings. We hope to have the opportunity to welcome you back again in the future! 

Business response:

Thank you for your kind feedback! We're glad you enjoyed the clean, spacious room and found it very comfortable. Providing a relaxing and welcoming environment for our guests is very important to us. We hope to have the pleasure of welcoming you back again soon. 

Business response:

We’re so happy to know that everything exceeded your expectations. Your positive feedback motivates our entire team to keep delivering exceptional experiences. We look forward to welcoming you back on your next visit!