La Quinta Inn & Suites DFW Airport West - Bedford

Business response:

Thank you so much for your detailed feedback. We’re thrilled to hear you enjoyed the airport shuttle, the in-room coffee, and especially the scrambled eggs! It means a lot to know you plan to stay with us when visiting Dallas — we truly appreciate your loyalty and look forward to welcoming you each time you’re in town. That said, I am very sorry to hear about your experience with the bathtub. What you described is certainly not reflective of our cleanliness standards, and we completely understand how unsettling that must hav... read more

Business response:

Thank you for sharing your feedback. We’re pleased to hear you were satisfied with the quality of your room. We do apologize for the noise from the air conditioner. Guest comfort is very important to us, and we understand how disruptive that can be. Your comments have been shared with our maintenance team so the unit can be inspected. We appreciate you bringing this to our attention and hope to welcome you back for an even more comfortable stay in the future. 

Business response:

Thank you for your wonderful feedback. We’re delighted that our convenient airport location and complimentary shuttle service made your travel experience easier. It’s also great to hear you enjoyed the included breakfast and found strong value in your stay. Providing comfort, convenience, and excellent value is exactly what we aim for, and we truly appreciate you recognizing that. We hope to welcome you back on your next trip. 

Business response:

Thank you for sharing your feedback. We’re very sorry to hear that your rest was disrupted by noise from neighboring guests. A peaceful and comfortable stay is extremely important to us, and we regret that this was not your experience. Please know that we take situations like this seriously and address disturbances promptly when notified. We appreciate you bringing this to our attention and will continue working to ensure a quiet and relaxing environment for all of our guests. We hope to have the opportunity to provide you w... read more

Business response:

Thank you so much for your kind words! We’re thrilled to hear you enjoyed our convenient shuttle service and had such a positive experience with our team. Jasmine will be especially happy to know her efforts made a difference during your stay. We’re also glad you loved the gym! We truly appreciate you choosing us and hope to welcome you back again soon. 

Business response:

Thank you for taking the time to share your experience. We’re delighted to know our team’s warm, attentive service stood out during your stay. Providing a welcoming atmosphere is something we truly value, and it’s especially rewarding to hear you enjoyed our breakfast selection as well. Your feedback means a great deal to us, and we look forward to the opportunity to welcome you back for another exceptional stay.