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La Quinta Inn & Suites Fairfield
- Hospitality
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
This property is in terrible condition. The staff was OK but the hallways smelled and the carpeting was not clean. The chair in our room was disgustingly dirty. You would not even put your dirty clothes on the chair, afraid you would catch some disease. When I pulled the comforter down to get into bed there were BLOOD STAINS on the comforter. I don't think this was ever washed. We asked for a new room, however, at that point, we should have just left. We did get another room but the door lock was not working, it took many tr... read more
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests.
The hotel was dirty, our room was dirty, surfaces and corners not clean. The door handle to our room was half broken and we had lots of trouble opening it. The shower head almost fell off and I had to screw it back on. The door handle to our bathroom was slimy. The grounds were unkempt; parking lot pavement with holes. I saw broken windows with tape over them and lights in those rooms at night meaning the room was occupied. The restaurant where we had breakfast smelled horrible Tables Slimy. Where food was presented the cont... read more
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests.
They changed the room for us one time and the air conditioning was still not working. We were extremely disappointed with the fact that they did not accommodate us, and we reserved the rooms for five people and they only gave us a room suited for 4.
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. Our double bed room only fits 4 adults its 2 full-size beds we do not have rooms to accommodate 5 guest.
Left food on table for short period.... Thousands of ants came out and covered food. Had so many had to spray them with ant and roach spray... Staff never cleaned room even after my request at 9:30 am....after I went out came back at around 11:30 am nothing was done.. Had the nerve to show at 1:30 pm...
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests.
Nothing
This was a horrible experience. We had to change multiple rooms. The pool was closed. Breakfast was not good. Overall a filthy hotel.
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests.
The rooms were dirty and air conditioning didn't work. I asked to be switched the next room was on a different floor. The man Jared was the only person at the hotel so no one to help him at all. I never made it to the second room the smell of urine in the hot hallway was unbearable. I had to take my three children to another hotel one of my children being 9 months ago at 11:45pm. Unacceptable for anyone nasty
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests.
I know it is a cheap hotel, and it is old, but come on at least they can have a clean place for the people to stay There’s not even a single area clean in this place! I paid $160 per night for that amount of money at least I would expected a clean room where I feel okay to sleep, but it was super uncomfortable to see all the dirtiness everywhere
Business response:
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests.
No tienen atención para clientes
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,359 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.