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La Quinta Inn & Suites Houston Baytown East
- Hotels
- Baytown, TX
About this business
Location details
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The smell was awful, it smelt old and musty. We stayed on the 4th floor which is a smoking floor, after we requested a non smoking room because we have an infant with respiratory problems. It smelt like weed the whole 2 days we were there. My throat started hurting from the second hand smoke and i think there might be a possible mold problem in the AC . On the second night the AC froze and started blowing humid air. I wouldn't recommend this hotel for a family. We will not be staying there again! The location is right of... read more
Business response:
Hello Gabriella, Thank you for sharing your feedback regarding your recent stay. We value all guest comments and take them into consideration for future improvements. Our team is committed to providing a comfortable environment, and we will ensure your concerns are noted. Your experience is important to us, and we appreciate you highlighting the location. We hope you will find accommodations more suited to your needs on your next trip.
Disappointing I was not informed that the ADA rooms only have one bed. Upon arriving, I was disappointed. The breakfast
It was a bad hotel More experienced people and fix the air conditioning we did not sleep good Location of the place and breakfast
Fair Ac didn’t work that good. Clean
Business response:
Hello Terri, Thank you for your feedback regarding the air conditioning. We're glad to hear that you found the hotel clean, as we strive to maintain a high standard of cleanliness. Your comments about the AC will be passed on for review, as we value insights from our guests. We hope to have the opportunity to welcome you back in the future for an even better experience.
Very Poor
Fair
Disappointed A.C wasn't true to temp. Room stayed 76 when ac was set on 69. Entire hotel was Hot. Found roach on the wall in 1st room. 2nd room had large chunks of soap stuck in the tub. TV remote didn't work. Unable to watch tv. "Breakfast" consisted of few options. Waffles, boiled eggs, and cereal. No meats. Location
Business response:
Hello Johanna, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to ... read more
Poor The elevator was broke the entire stay. Had to walk up & down to the 4th floor
Bad The elevator was broke and requested towels and never received them. The interstate noise is a lot! It was good for the price
Business response:
Hello Raven, Thank you for sharing your feedback. We appreciate your comments about the value you found during your stay. Your concerns regarding the elevator, towel requests, and noise levels will be shared with the relevant departments for review. We continually strive to improve our guest experience and your insights are invaluable in that process. We hope to welcome you back in the future!
Frequently asked questions about La Quinta Inn & Suites Houston Baytown East
How is La Quinta Inn & Suites Houston Baytown East rated?
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,953 reviews.
When is La Quinta Inn & Suites Houston Baytown East open?
La Quinta Inn & Suites Houston Baytown East is closed now. It will open at 12:00 p.m.