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La Quinta Inn & Suites Houston Baytown East
- Hotels
- Baytown, TX
About this business
Location details
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I wouldn’t stay in this hotel again and i travel alot Ice machine on my floor was out of order. First checking in the gentleman couldn’t find my reservation after i had already confirmed and paid earlier that day. No room service was given the whole 3 days i was there. The facility was ok plus the pool was open
Business response:
Hello Jamie, We are sorry to hear about the inconvenience you experienced during your stay. Our team strives to provide seamless check-in experiences and we apologize for any oversight with your reservation. Your feedback regarding the room service and ice machine will be shared with the relevant departments for review. We are glad to hear that you enjoyed our facility and that the pool was available for your use.
Fair
Stinky room , pool only available 1 day Check it out yourself. I'm not going to do your job. Very disappointed Ok
Business response:
Hello James, We're sorry to hear about your disappointment. We value feedback from our guests and will share your comments with our team for further improvement. Thank you for bringing this to our attention.
Passable Chambre petite et un peu vieillotte. Lit très confortable. Personnel sympathique.
Business response:
Hello th├r├¿se, Nous sommes ravis que vous ayez appr├ci├ le confort du lit et la convivialit├ de notre personnel. Vos commentaires sur la taille de la chambre ont ├t├ not├s et seront transmis ├á notre ├quipe pour examen. Nous esp├rons avoir le plaisir de vous accueillir ├á nouveau pour une exp├rience am├lior├e.
Bad No at all No friendly however why stay there if they don't care
Business response:
Hello Gaby, We are disappointed to hear your experience did not meet expectations. We value all guest feedback and will address your concerns with our team for future improvements. Your comfort and satisfaction are important to us, and we hope you consider giving us another opportunity to exceed your expectations.
Bad
Disappointing Unable to check in a little early. Fire alarm went off for no apparent reason. A/c quit working. Bed was comfortable
Business response:
Hello Shirley, We apologize for any inconvenience you experienced during your stay with us. We strive to ensure all our guests have a pleasant stay. Your feedback is valuable to us and will be shared with our team for improvement. We are pleased to hear you found the bed comfortable and hope to welcome you back in the future.
It was alright The smell of mold The place smelled like mold I was charged $75 one day and 80 the next was this the price I was quoted I have to look at it but have not checked it yet.
Business response:
Hello Theresa, We regret to hear about your experience. Please feel free to reach out to our management team with your concerns so they can address them accordingly. Your feedback is important to us as we strive to improve our guests' experience.
Bad experience Worst service ever Nothing
Business response:
Hello Nancy, We're disappointed to learn about your experience. Your feedback is valuable for our continuous improvement. Thank you for sharing your concerns.
Frequently asked questions about La Quinta Inn & Suites Houston Baytown East
How is La Quinta Inn & Suites Houston Baytown East rated?
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,860 reviews.
When is La Quinta Inn & Suites Houston Baytown East open?
La Quinta Inn & Suites Houston Baytown East is closed now. It will open tomorrow at 12:00 p.m.