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La Quinta Inn & Suites Houston Baytown East
- Hotels
- Baytown, TX
About this business
Location details
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing Unable to check in a little early. Fire alarm went off for no apparent reason. A/c quit working. Bed was comfortable
Business response:
Hello Shirley, We apologize for any inconvenience you experienced during your stay with us. We strive to ensure all our guests have a pleasant stay. Your feedback is valuable to us and will be shared with our team for improvement. We are pleased to hear you found the bed comfortable and hope to welcome you back in the future.
It was alright The smell of mold The place smelled like mold I was charged $75 one day and 80 the next was this the price I was quoted I have to look at it but have not checked it yet.
Business response:
Hello Theresa, We regret to hear about your experience. Please feel free to reach out to our management team with your concerns so they can address them accordingly. Your feedback is important to us as we strive to improve our guests' experience.
Bad experience Worst service ever Nothing
Business response:
Hello Nancy, We're disappointed to learn about your experience. Your feedback is valuable for our continuous improvement. Thank you for sharing your concerns.
Wasn’t happy with La Quinta! I booked a non smoking room and they gave me a smoking room A hard boiled egg for breakfast isn’t much of a breakfast!
Business response:
Hello Larry, We apologize for the inconvenience you experienced. We recommend reaching out to management directly to address these concerns for future visits. Your feedback is valuable to us in improving our services to better meet our guests' needs.
Bad Lobby has a weed smell that is really bad, room and hallways smell bad bad, bathroom walls were nasty. I was surprised since La Quinta has a good reputation.
Business response:
Hello Mtz, We appreciate your feedback and apologize for any inconvenience you experienced. Providing a clean and comfortable stay is our priority, and we'll address your concerns with our team. Please feel free to contact our management directly to discuss your experience in more detail.
Fair The shower. It was very hard to change/switch the water from tub to shower. It needs to be fixed. We didn’t eat breakfast. Location was good.
Business response:
Hello Miguel, Thank you for sharing your feedback with us. We appreciate your comments about the location and have noted your concerns regarding the shower. Your insights will be shared with our team for prompt action.
Shot but definitely long enough Toilet broken Only half the lights work Place was not clean Breakfast buffet was very average Staff very friendly and helpful
Business response:
Hello Jacob, We appreciate your feedback and regret to hear about the inconveniences you experienced during your stay. Your comments have been noted, and we will address them accordingly. Our team is glad to hear you found our staff friendly and helpful. We hope to have the opportunity to welcome you back in the future for an improved experience.
Poor A fire starting on my floor. Comfortable and location
Business response:
Hello Rivers, We appreciate your feedback on the comfort and location of our hotel. Your safety is our top priority, and we're glad to hear you found the room comfortable. Should you have any further concerns about your stay, please don't hesitate to contact our management directly for assistance.
Poor
Frequently asked questions about La Quinta Inn & Suites Houston Baytown East
How is La Quinta Inn & Suites Houston Baytown East rated?
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,953 reviews.
When is La Quinta Inn & Suites Houston Baytown East open?
La Quinta Inn & Suites Houston Baytown East is closed now. It will open at 12:00 p.m.