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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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Good
Exceptional
Exceptional
Exceptional
Good The bed was horribly uncomfortable. Me and my spouse both sank deep in to the middle of the bed. Seems like the mattress was old and worn out.
Business response:
We value your input. We apologize for the discomfort you experienced with the bed. Please feel free to reach out to us at (775) 786-5700 to discuss this further.
Good Toilet size, even in King Bed room still for children. I don't appreciate my scrotum hanging in the water Maybe the last time I stay there Quiet + Clean
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Horseshoe/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Horseshoe and Lady Luck.
Exceptional
Good The room was very hot at night and there was no way to turn heater down or turn air on. the thermostat was on lock down. The casino was night! For being an older hotel, it was clean.
Business response:
We're grateful for your feedback. Your concerns are noted about the room temperature. Feel free to reach out to us at (775) 786-5700 for further assistance. Thank you for mentioning the cleanliness of the casino.
Wonderful
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,368 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.