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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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Overall it was pleasant. Rooms are definitely not sound proof, I could hear house keeping knocking on doors all morning. Had to walk all the way across to Horseshoe to check in, then all the way back to find our room. Directions to actual rooms are slightly confusing. Loved the bathroom sink
Business response:
Sorry for any inconvenience with the noise and check-in process, Raechel. Glad you loved the bathroom sink and found your stay pleasant overall!
Exceptional
Exceptional
Good
Exceptional
Exceptional
Exceptional
Good The bed was horribly uncomfortable. Me and my spouse both sank deep in to the middle of the bed. Seems like the mattress was old and worn out.
Business response:
We value your input. We apologize for the discomfort you experienced with the bed. Please feel free to reach out to us at (775) 786-5700 to discuss this further.
Good Toilet size, even in King Bed room still for children. I don't appreciate my scrotum hanging in the water Maybe the last time I stay there Quiet + Clean
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Horseshoe/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Horseshoe and Lady Luck.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,220 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.