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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The HVAC did not work. It was too hot in the room. Construction also going on which was very loud outside the window. It was ok.
Business response:
Please excuse any inconvenience caused by the HVAC not working properly and the construction noise outside your window. We appreciate your feedback and will work to address these issues. Thank you for bringing this to our attention.
no liquid soap and shampoo in te room.
Business response:
Please excuse any inconvenience regarding the lack of liquid soap and shampoo in your room. We will address this issue promptly. Thank you for bringing it to our attention.
Great place to stay comfy Beds & pillows had all toiletries Needed in room plush bath towels .
Business response:
We're happy to hear that you enjoyed your stay at Lady Luck Casino Black Hawk. Thank you for sharing your positive feedback with us.
There was construction going on that we weren’t aware of. Our window was actually covered in plastic and there was scaffolding outside and men walking by and we were on the ninth floor! I don’t know if the plastic was covering some vents, but the air did not work. It was so hot in there.
Business response:
Your feedback is invaluable to us. We apologize for the inconvenience caused by the construction and the issues with the air conditioning. Please feel free to reach out to us at (775) 786-5700 so we can address your concerns and make it right. Thank you for bringing this to our attention.
Easy check in We used the kiosk
Clean room, much more affordable than a lot of places we priced. Great location for the exploring Black Hawk. The lack of humans at the check in desk past a certain point of day was a bit off putting (luckily the kiosk was irked properly or I don’t know what we’d have done, lol!). Otherwise a nice property.
Room was clean and bed was of good quality. Bathroom was clean and well stocked.
Everything nice and clean perfect for one stay
Business response:
Thank you immensely for your kind words! We strive to provide a clean and enjoyable experience for all our guests.
Check in time was too slow kiosk were in operable
Business response:
It's unfortunate to hear about your experience with the check-in process and kiosks. We will address this issue promptly. Thank you for bringing it to our attention.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 7,240 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.