Lafayette Animal Hospital's cover image

This profile has been claimed by the business owner or representative.

Lafayette Animal Hospital

4.5

About this business

Location details

3394 Mt. Diablo Blvd, Lafayette, CA, 94549, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.5723 reviews
Select a rating
Tara G.'s profile image
Tara G. 
rating
10 years ago

My cat is 14 years old and has had rabies shots every year. We just moved to Lafayette, so I thought I'd try Lafayette Animal Hospital to get her vaccination. The vet stuck her THREE TIMES with the needle for one rabies vaccination! He claimed that was completely normal, and that the skin he pinched was too thin, so the needle was going through the skin so he had to keep trying. This had never happened before, so I can't see how it's "normal". Never taking her back there. They also board the dogs and cats together... ... read more

Business response:

Hi Tara, thank you for taking the time to review us online. We apologize your first experience with our hospital was not a great one. It is our number one focus to provide exceptional veterinary care and service, so we are sad to hear you did not feel this to be the case. If you wish to discuss anything further, please do not hesitate to give us a call and ask to speak with our manager. 

Paul R.'s profile image
Paul R. 
rating
12 years ago

I hate to leave 1 star for a place that I have been going to for over 15 yrs...but enough is enough. The staff is amazing ill give you that, doctors are good. BUT the waiting, scheduling, timing, is horrible. Just absolutely the worst appointment keeping possible. I thought I was at kaiser the last visit and I walked out after waiting 20 minutes past my appointment. It's rude and the communication is beyond bad. They have no "system" for walk-ins and check outs, prescriptions, boarding is all done in one TINY little area tha... read more

John S.'s profile image
John S. 
rating
12 years ago

I've felt that the routine care here has been average. Recently, one of our cats has developed symptoms that we felt haven't been thoroughly addressed. However, the last straw for this practice occurred when our dog was in for teeth cleaning. Without our prior knowledge or consent, multiple teeth were extracted. Certainly, it might have been the right thing to do and saved another anesthetic, but a prior discussion needed to occur. We were never provided with information regarding risks and benefits nor the opportunity to as... read more

L E.'s profile image
L E. 
rating
13 years ago

I have been going to LAH for 8 years with my dog. I have found the vets to be very nice. However, I have found that they have give mediocre care, which is fine since my dog is relatively healthy. At one point, they missed a diagnosis, which created an emergency situation for him when I was out of town with him the following day. I had to take him to a different vet who ran a simple test, which they said was indicated given his symptoms (and could have been run the prior day) and gave him proper treatment. Still, I go to ... read more

Joe G.'s profile image
Joe G. 
rating
14 years ago

I grew up in Pinole and have always taken my pets to El Sobrante Animal Hospital, glad I put that out there first. I called the hospital in hopes to get a quote to get my cat neutered. Michelle told me it was $140, I called around and this seemed reasonable. My bill ended up @ $356.06, how did this happen you ask? well let me break it down. The Actual Castration = $115, However there is a $63.50 tagged on to that as a consultation fee. Total so far = $178.50 I'm puzzled at the miss quote so far. My cats ears were ... read more

Stan P.'s profile image
Stan P. 
rating
14 years ago

More than a year after putting my dog to sleep. We got a notice that he needed his shots. That was the final straw Medical staff there is great. Attentive and caring. Admin is horrible. Rude and uncaring and mostly act like they are doing us a big favor if they talk to us at the desk two stars only because of doctors We have changed vets 

charlotte y.'s profile image
charlotte y. 
rating
14 years ago

Frist Time; I will never go back or recomend this place. We took our dog for a check up and for shots. We came in early for 9:30 appointment like they asked, to fill paper work, we continued to wait till 9:50 with no explanation why we had to wait. Staff not friendly, 7 more dogs came in after us were taken in before us . Our dog is no more special then the next dog. There should be better communication. Especially with new patients. When we said we are leaving, they said you are next ? We said we should reschedule,they knew... read more

lisa b.'s profile image
lisa b. 
rating
16 years ago

I have not been impressed. I feel like this place is just in it for the money . I've been taking my dog there for a couple years now and have decided to find another practice. Took my elderly dog in for with hip/walking problems and he ends up spending several days there for "hydration" due to pancreatitis. Huh? Couldn't figure out how not eating breakfast that morning led him to be hospitalized--700$ It seems to be a common diagnosis at this place. All they need is for you to say is that your dog has no appeti... read more

Jimmy M.'s profile image
Jimmy M. 
rating
17 years ago

If you can get past the rude,unenthusiastic, personality free front help, then the actual veterinarian ( Dr Weidermeyer in particular) is very nice. One day, after getting my dog's blood work completed, the nurse told me to stick around for some meds. After about half an hour of waiting, two of the receptionists gave me a funny look (like why is this person STILL here) but said nothing to me like "have you been helped"? I told them I was still waiting for the meds and instead of communicating anything to me- like" let me ... read more

Frequently asked questions about Lafayette Animal Hospital

How is Lafayette Animal Hospital rated?

Lafayette Animal Hospital has a 4.5 star rating with 723 reviews. 

When is Lafayette Animal Hospital open?

Lafayette Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.