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Lafayette Veterinary Care Center
- Veterinarians
- Lafayette, LA
About this business
Location details
110 Perard Street, Lafayette, LA, 70503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
they don't listen to what you have to say as a customer and do things at their own discretion without taking what you had to say into consideration. then they penalize you for calling them out on their incompetence of listening to their customers. They can't even take a simple change of address properly.
Business response:
Kyle, we are truly sorry to hear you had a negative experience with us. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously.
I can say the Vets here are awesome and caring, I moved my pup here from Banfield for a reason! However most recently the lack of communication and understanding when it comes to needs and what is said with the staff here has got ridiculous, they want to charge me for a medication I told them I did not need and do not have in my possession! I made this more then clear when speaking to them on the phone and now keep telling me that they can’t take it back! I told them when they spoke to me I do not need it and they said nothi... read more
Business response:
Samuel, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon.
This is the worst vet I have ever been to! They don’t care about your animals. I will never return.
Business response:
We are sorry to see that you feel this way. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. Someone from our team will be contacting you shortly.
Makes me ashamed that this is a vet in Louisiana. Lily deserved better care.
Business response:
We take our client feedback very seriously and unfortunately, cannot identify you as a client of ours. Due to client confidentiality, we are unable to discuss the details of the situation, but please know that we all are truly saddened by what happened. We appreciate your concern in this matter but we can only discuss details with our client, should they wish.
Just read a story you made someone put there dog to sleep instead of you doing something to save the dog an it pups ..u are all about the money an not caring about animals .u suck ! I would never recommend u to anyone !!!!!!😡😡😡😡😡😡
Putting a dog to sleep instead of letting it live and working with the owner is down right sicking. You should be shut down, your not in it for the pets, your in it for the money
I know someone that has just had set backs due to COVID-19. Their little dachshund was pregnant & when this lady returned from work was having complications with delivering the pups. She rushed her to THIS unconcerned veterinarian that cared more about money than the care and life of this precious baby and her pups or this family that loved their pet so much! The lady told the veterinarian that if they would save her little dog she could make regular payments to them but THIS veterinarian wouldn’t accept payments and said... read more
Took me a little while to post this without crying 😢. Lily became pregnant. When covid was running through our home for 6 weeks we kept missing the appointment to get them fixed cause of quarantine we kept missing. So lily went in heat while in quarantine and Opie and lily (my two dachshunds )connected we tried keeping them separated but he ended up getting her anyway. Last Monday lily went in labor before I went to work and I was thinking I would come home and we would have puppies. But when I got home Lily had not had the... read more
Business response:
Tara, we are so sorry for your loss. We understand how hard it is to say goodbye to a beloved furry family member. Please know that the safety and well-being of our patients is always our number one priority. We did offer a few different options, which were unfortunately declined, and also reached out to anther emergency vet on your behalf. We would be happy to review the records and all recommendations made, should you wish to give us a call. Again, please know you are in our thoughts during this time.
I can't believe that you all have not invested in a generator How do your vets think that they can handle emergency cases without power? This is incompetence and false advertising. I called early Wednesday asking if you all had generator power just in case I needed a place to bring my dog, but was told that you all do not because you clinic has never lost power. If your clinic is an actual full service facility, then it would seem obvious that a generator would have been purchased to run at least the hospital. If people have... read more
Frequently asked questions about Lafayette Veterinary Care Center
How is Lafayette Veterinary Care Center rated?
Lafayette Veterinary Care Center has a 4.7 star rating with 2,687 reviews.
When is Lafayette Veterinary Care Center open?
Lafayette Veterinary Care Center is open now. It will close tomorrow at 12:00 a.m.