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Lafayette Veterinary Care Center
- Veterinarians
- Lafayette, LA
About this business
Location details
110 Perard Street, Lafayette, LA, 70503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The vet put a muzzle on my 13 year old Rat terrier. We were there for shots . 🥵
Business response:
Karen, thank you for sharing your feedback. We understand how important it is to ensure pets are comfortable and calm during their exams, and we apologize if you felt the muzzle was used unnecessarily. In some situations, our doctors may use a muzzle to ensure the safety of both the pet and our veterinary team. Our goal is always to provide a gentle, caring experience for every animal. We truly appreciate your concerns. If you have any questions or would like to provide additional feedback, please feel free to reach out to ... read more
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Would rate this place a 0 if I could. Brought in my pup for concerns when she fell over and couldn't get up. They told me she was dehydrated. They never told me she was in bad condition the next morning. The morning vet never called until I called them. I was told she had a seizure during the night and another early morning. They said she was "sedated"well I picked up my dog 3/4ths dead. The vet couldn't tell me what's wrong and proceeded to throw a bunch of things out there that were ridiculous, saying he needed to go over... read more
Business response:
Hi Ryan, we’re disappointed to hear that you had a negative experience at our hospital. Our veterinary care team follows set procedures for evaluating and diagnosing conditions. We take your feedback seriously and are looking further into this matter.
If you have a rabbit DO NOT bring them here. My sweet bunny had a bad case of flystrike and this was the only place opened on a Sunday that said they treat rabbits. I was told over the phone that they would sedate her, shave the affected area and remove all of the maggots. Dr. Garrot Bebber did not remove all of the maggots nor did he sedate and shave her to fully examine the area. He claimed it looked like an injury- yes it was an injury from the maggots eating her flesh. He also advised me to do hydrotherapy, anyone that ... read more
Business response:
Lacey, we know how difficult it is to deal with emergencies and we are saddened to hear about your experience. Lafayette Veterinary Care Center aims to provide exceptional care to every pet that walks through our doors, making sure that they are attended to even at full capacity. We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we can not identify you in our system and ask that you please contact us at (337) 984-7611.
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RecommendedI DO NOT RECOMMEND All was good my kitty got admitted when brought out was covered in urine I had to ask nurse to bath milt boy another nurse came back who bathed him but put him in the urine soaked carrier so I had to bath him after paying them for his care which they never gave any certain diagnosis we’re gonna run a bunch of test and maybe this helps smh savages how is this close to ok my boy has had 3 baths in two days very stressful for a cat and a sick cat now I’ll have to go to another vet in a few days to find out wh... read more
Business response:
Dusty, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets.
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RecommendedWhile I have nothing by great things to say about the veterinary staff here, I cannot say the same about their boarding facility. We boarded our dog for the first time and decided to go here since we had such fabulous veterinary experiences. Our fur baby left the boarding facility with a burnt and blistered scrotum from what they believed the cause was being on their turf for too long. He now is suffering from kennel cough, and it has also spread to our other dog. $450+ later and we are still on the mend from boarding almost... read more
Business response:
We're sorry you are upset with your pet's recent stay at our facility. Please know our focus is on your satisfaction with our services and giving your pet a wonderful experience when he is with us. As you know, one of the steps we require is all our dog guests must be up-to-date on all vaccines and annual physicals. We also follow all regulations and requirements to disinfect our facility to make it safe for our dog guests every day. However, even with this level of due diligence, we still have dogs that bring in contagious ... read more
I called and spoke with Maddie at Lafayette Veterinary Care Center to book resort services for Christmas Eve and Christmas Day. I made this call November 29th. My vet office called me for permission to share records. I gave them the okay. Here we are December 20th when I called to verify pick up times that Lafayette Veterinary Care Center never booked it and failed to reach out to me because they hadn’t received an electronic copy of shot records!! I am beside myself that they never called me to tell me!!!!!!! How would I ha... read more
Business response:
Cherie Kinsley, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to let us know. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one.
Frequently asked questions about Lafayette Veterinary Care Center
How is Lafayette Veterinary Care Center rated?
Lafayette Veterinary Care Center has a 4.7 star rating with 2,730 reviews.
When is Lafayette Veterinary Care Center open?
Lafayette Veterinary Care Center is open now. It will close tomorrow at 12:00 a.m.