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Lafayette Veterinary Care Center
- Veterinarians
- Lafayette, LA
About this business
Location details
110 Perard Street, Lafayette, LA, 70503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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I DO NOT RECOMMEND All was good my kitty got admitted when brought out was covered in urine I had to ask nurse to bath milt boy another nurse came back who bathed him but put him in the urine soaked carrier so I had to bath him after paying them for his care which they never gave any certain diagnosis we’re gonna run a bunch of test and maybe this helps smh savages how is this close to ok my boy has had 3 baths in two days very stressful for a cat and a sick cat now I’ll have to go to another vet in a few days to find out wh... read more
Business response:
Dusty, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets.
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While I have nothing by great things to say about the veterinary staff here, I cannot say the same about their boarding facility. We boarded our dog for the first time and decided to go here since we had such fabulous veterinary experiences. Our fur baby left the boarding facility with a burnt and blistered scrotum from what they believed the cause was being on their turf for too long. He now is suffering from kennel cough, and it has also spread to our other dog. $450+ later and we are still on the mend from boarding almost... read more
Business response:
We're sorry you are upset with your pet's recent stay at our facility. Please know our focus is on your satisfaction with our services and giving your pet a wonderful experience when he is with us. As you know, one of the steps we require is all our dog guests must be up-to-date on all vaccines and annual physicals. We also follow all regulations and requirements to disinfect our facility to make it safe for our dog guests every day. However, even with this level of due diligence, we still have dogs that bring in contagious ... read more
I called and spoke with Maddie at Lafayette Veterinary Care Center to book resort services for Christmas Eve and Christmas Day. I made this call November 29th. My vet office called me for permission to share records. I gave them the okay. Here we are December 20th when I called to verify pick up times that Lafayette Veterinary Care Center never booked it and failed to reach out to me because they hadn’t received an electronic copy of shot records!! I am beside myself that they never called me to tell me!!!!!!! How would I ha... read more
Business response:
Cherie Kinsley, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to let us know. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one.
All they care about is money they are heartless and disrespectful.
Worse experience of my life Emergency visit they will charge you waaaaay to much for a I dont know what is wrong with your dog diagnoses then want to keep over night and charge over 700. treat you like a dang criminal and literally try to hold your dog hostage until you do pay!! I had to forcefully take my dog from the tech in exam room my bill was paid in full up front already but that goes to show you no compassion just want money! I would have felt better paying the extremely high bill if wasn't treated like a criminal.... read more
Worst experience of our lives. We brought our dog after an emergency over the weekend because it was the only place open near us. Starting with the lack of communication constantly between the receptionists, nurses, and doctors. We never once received direct answers on what was going on with our dog. After 3 procedures we are still left without answers and will have to follow up with our normal vet because they stated we need to go our “separate ways.” Would not recommend sending your dog their for emergencies. Horrible expe... read more
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from, so we kindly ask that you give us a call at your convenience.
Bad experience with groomer.
Business response:
Hi Candace, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. Someone from our team will be contacting you shortly.
Frequently asked questions about Lafayette Veterinary Care Center
How is Lafayette Veterinary Care Center rated?
Lafayette Veterinary Care Center has a 4.8 star rating with 2,623 reviews.
When is Lafayette Veterinary Care Center open?
Lafayette Veterinary Care Center is open now. It will close tomorrow at 12:00 a.m.