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Land Rover Alexandria
- Car Dealers
- Alexandria, VA
About this business
Location details
5636 S Van Dorn St., Alexandria, VA, 22310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The front counter agents are not transparent about pricing and did not offer friendly customer service with appropriate communication to prevent inconvenience for the customer.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Not good at all no loaner car,they say you have to pay for your own rental car,just a inconvenience.
Business response:
Due to COVID19, there is an unfortunately large shortage of vehicles and part availability/delays to Land Rover and all manufacturers. We cannot guarantee a Service Loaner will be available for your appointment at this time. We ask that customers please prepare an alternative method of transportation if a Service Loaner cannot be provided. We are happy to provide an Uber or valet service to a destination of your choice within a 25-mile radius at drop-off as well as a pickup. We apologize for the inconvenience. We are working... read more
Awful experience. Car was there for extended period of time when I was told it would be done over the weekend. Poor communication.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Terrible my brand new 2022 Range Rover sport would just turn off while driving. Service never picked the car up. Sold the car after 3 months and terrible service. Do not buy a vehicle here or any other landrover.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Inspection not performed.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
First of all o would like to say thanks But when I bought this car 2 tire very bad land rover Alexandria changed 1 tire for me but Im not satisfied with the rest one tire
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
I was charged to much for a wheel alignment and a oil change that is robbery I have to find another place to have my service done. Almost 300.00 dollars for the work.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Too bad they were overbooked. Even with a reservation I had to wait several days to get my car back!
Business response:
Thank you for your stellar 5-star rating! We are looking into the details of your visit. -The Management Team.
Alexandria dealership performed 60,000 mile service, stated everything was good. August 12, 2021, vehicle stopped in middle of route 5, Lexington Park, MD. Contacted dealer, stated no need to bring it in at this time because they were behind, and had no one to fix, would contact when available. Contact this dealer, and Annapolis dealer also, no response. Vehicle sat in my front yard until tow service pickup. No response from either dealership to date.
Business response:
Thank you for bringing this to our attention. We are looking into the details of your visit. -The Management Team.
Frequently asked questions about Land Rover Alexandria
How is Land Rover Alexandria rated?
Land Rover Alexandria has a 4.4 star rating with 2,443 reviews.
When is Land Rover Alexandria open?
Land Rover Alexandria is open now. It will close at 9:00 p.m.