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Landmark Credit Union
- Credit Unions
- New Berlin, WI
About this business
Since 1987, our New Berlin branch has proudly served the community by providing members solutions that meet their everyday financial needs. Located near the SW intersection of West Cleveland Avenue and South Moorland Road. We offer various services, including checking accounts, credit cards, vehicle loans, and mortgages. If you are looking to purchase a home in New Berlin or the surrounding areas, look no further than Landmark for your mortgage financing needs. We offer educational homebuyer and home selling seminars to walk... read more
Location details
2775 S Moorland Rd, New Berlin, WI, 53151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My wife and I had a auto loan with this company since 2017. We recently traded in our vehicle and bought another, the vehicle was paid in full. We were sent a nasty letter, I contacted them and spoke to a mrs W******* and was treated horribly and was threatened that they would ruin my credit. Customers should never have to feel like that, it was like we were to get permission from them to trade our vehicle in and mrs W******* was demanding that I do her job and obtain tracking numbers and check numbers , I gave her a phone n... read more
Worst finance company my fiancé ever dealt with. My fiancé n I requested to refine our loan and get my name off the car before I started to shop around for a house. Almost 5 week later, still no papers. It took my fiancé n i to finally go in there after countless amount of times of trying to get in contact with our loan officer. We went in there and they told us that we can come in the next day and papers will be able to be signed and gave me the go ahead to contact my loan officer (for my house) and my realtor that I will b... read more
One of the worst excuses for a Mortgage Department I have ever worked with. They continually make mistakes on payments to my account (checks cashed that are not in my account AND continually don't give me credit for money that is deposited into the account. They also lied to me when I took out the mortgage (time to process loan). I have paid off my mortgage this week. "Good Riddance" to this pathetic excuse for a Mortgage Lender.<br /> <br /> <br />
Won't let me cash a check alone, but will let my ex cash same check alone. Double standard if you ask me.
We have been with Landmark many years. Ever since COVID and their system update. It has been just about the worst customer service I have encountered with a business. It is TERRIBLE! A 1 star rating is being generous.
This has been my worst experience with a bank. They would not accept my paycheck through mobile banking. Because of this, my account was overdrawn, to which I was charged many insufficient funds charges. Every time you call to speak to a representative it is at least a 30 minute wait. When in contact they need to transfer you to a different department, wait again. I was told it couldnt be resolved because it was too close to end of day and that department was not responding. They had at least 15 minutes to speak with me befo... read more
I hate this bank and will be going other places. When I noticed my bank account was already negative at 2am, and had a pending charge, I went to the bank as soon as it opened in the morning and deposited enough to cover it. But guess what it had already posted. And I called customer service and the lady was rude and unhelpful. I asked her for advice on what I'm supposed to do because there is no way for me to deposit in the middle of the night because the atms where I am don't have deposits. Pretty much got told its all my f... read more
Never work with this place. They will not help you and they will charge you fees and never take them away to help a valuable customer. I've worked with other credit unions before and have never been so disappointed. Make sure you get insurance in your vehicle right away no matter if you don't think it's fair even if you didn't take delivery of the vehicle yet. I didn't take delivery of my vehicle for over a month, and I know this is part my fault, but when you want these people to help you they will leave you out to dry, all... read more
Frequently asked questions about Landmark Credit Union
How is Landmark Credit Union rated?
Landmark Credit Union has a 2 star rating with 151 reviews.
When is Landmark Credit Union open?
Landmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.