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Landmark Credit Union
- Credit Unions
- New Berlin, WI
About this business
Location details
2775 S Moorland Rd, New Berlin, WI, 53151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I recently had a car loan through them, and the overall experience was truly outstanding. The mobile app was fantastic—easy to navigate, and setting up payments was an absolute breeze. I paid the car off not long ago, and although I wasn’t in a hurry to receive the title (since I know that can take some time), I was pleasantly surprised at how quickly it arrived. Within just a few weeks of paying off the loan, they sent me a letter confirming the payoff and letting me know they had already sent the loan release to the DMV. S... read more
Customer ******************** is not helpful and extremely rude. When calling with general questions regarding setting up online banking for loans, they were extremely short and rude, clearly not listening and didn't want to help.
This is the worst bank I HAVE EVER worked with. They do NOT protect you AT ALL. if you get scammed, they do not care. They do not help you. I got scammed for as little as $20, they didn't help. Whereas my other banks where I had someone hack my card for $400 was taken care of within seconds. They are cheap, their customer service is some of the worst I've ever experienced. Do not bank with them under any circumstance. They just steal your money. Work with a bank who actually has money. Member for 15 years by the way, my whol... read more
I was forced to open a checking account when I had a loan here. I paid off my loan. There was 26.00 left in the account. They have taken all of this and now shows it overdrawn because of their "inactivity fee's" So if you have an account and you dont usse it and you dont deposit or withdraw they charge you 5.00 per month. LOL WAKE UP PEOPLE
Landmark uses unfair practices in business. The last straw was when they charged me a 30.00 fee on a debit card shut down due to a fraud alert. They charged the fee the day after the card was compromised and shut down by their fraud department. I had not yet gotten a replacement card, yet they are extremely greedy and will not refund the fee that was absolutely their fault. When I messaged them about this twice, my messages went unanswered. I’m definitely looking for a new institution for banking.
Zero stars for Landmark!They will refuse to work with those going through financial hardship.I would recommend a loan shark before Landmark CU!
I would rather deal with a loan shark or a payday loan store than go to Landmark. The level of intimidation and added costs is next level extortion. I've had many loans but would never, never go back to Landmark!Zero stars for Landmark!
Shockingly poor customer service for a credit union. Do not expect to talk to a person when you call, plan for hold times of at least fifteen minutes, and expect corporate-bank level runaround nonsense when you do force your way into a conversation with someone. That's just for personal accounts. For business accounts, be prepared to have to come back six times to redeliver paperwork they already have. They are quick to pass the buck to any other branch, department, or company, instead of working to resolve the problem.
The location in *******, ** has employees standing around doing puzzles. They help customers but this is what we are paying them to do?? Dont they have business practices to do?? This is what my grandmother does at the nursing home.
Frequently asked questions about Landmark Credit Union
How is Landmark Credit Union rated?
Landmark Credit Union has a 2.3 star rating with 184 reviews.
When is Landmark Credit Union open?
Landmark Credit Union is open now. It will close at 6:00 p.m.