Landmark Credit Union

Mark T 

on BBB

5 months ago

Landmark Credit union deserves a ZERO . They failed to close my account . I brought it to theur attention and they do not care. They have extremly poor customer appreciation . Landmark caused me to lose money and my time . Stay clear of Landmark credit Union 

CHRISTINE T 

on BBB

6 months ago

I HAVE HAD AN ACCOUNT HERE FOR DECADES, WHEN I RELOCATED, KEPT IT, NOW I GET NO SERVICE, I HAVE A FUKING GUARDIAN, TAKING MONEY OUT OF MY ACCOUNT, CAN'T GET A STATEMENT!!!!!!!!!!!!!!DO NOT USE THIS BANK, IT IS AWFUL, TAKE IT FROM SOMEONE, HERE FOR DECADES!!!!!!!! 

Katy S 

on BBB

10 months ago

We used to love Landmark. But Sheri ******* *****was my financial advisor. She recommended I invest in this specific Chase account that if I left my money in there for 7 years it guaranteed a specific percentage return. She fucking lied. I would have made more in a CD. I would have done better if I'd put the money under my mattress, at least I could have used it in 7 years. I didn't make shit. Do not trust these thieves. 

Melissa S 

on BBB

11 months ago

I will be going to another credit union after nearly 2 decades. They have horrible overdraft services, they mess with postings on the accounts to maximize their overdraft fees they take, they allowed FOUR transactions to decline on a SAVINGS account that hasnt been used and racked up $120 in overdraft fees. They will hold deposits and let pending debits post to allow a $30 fee and then post the salary or deposit. They also leave deductions in a pending status and when your account gets low on money, the pending transaction d... read more

Melinda T 

on BBB

a year ago

Absolute terrible service! Employees have the worst attitudes! Very very rude and snarky. Get better employees to serve customers 

tom w 

on BBB

a year ago

landmark credit union credit card. stay AWAY! they make it difficult to say the least to redeem your points, they make it just as difficult to cancel your card. also not very helpful with concerns. YUCK! 

Max W. 

on BBB

a year ago

Currently I'm behind on my two car loans with LCU. Recently I received a call from their representative (we'll call him ******) wanting an update and or resolution. Prior to speaking with ******, I informed another rep that I would like to surrender the vehicles. The rep informed me of the process and that I could still owe a remaining balance after the vehicles were auctioned. When ****** called, he asked for Mr. ***** (that's me) in a tone that could make a person have flashbacks to their childhood, and aggressive.I took h... read more

Karrissa H 

on BBB

a year ago

I have been a member with landmark for 23 years. I recently paid off a car loan with them. Never late and had automated payments out of account. Ive also got 3 other car loans previously. Go into our branch in ********* ** was preapproved for an auto loan. Only when I got to ***** and tried to purchase a car was told landmark denied me due to poor performance with landmark credit. What??? How insulting. Im debating on taking my service elsewhere. Has to be more to this denial. So disappointed 

Ashley W 

on BBB

a year ago

Landmark Credit Union isn't no help!! I was in the process of buying a home ,and applied for a Conventional and FHA loan and was in the process for about a month. I was receiving the run around to end of getting denied. I feel race has a significant factor and discrimination was the problem. I bet If I was white I would've got approved immediately. My credit is high 600 and has 2 years of employment history. Credit wasn't the problem at all.