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Landmark Credit Union
- Credit Unions
- New Berlin, WI
About this business
Location details
2775 S Moorland Rd, New Berlin, WI, 53151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
landmark credit union credit card. stay AWAY! they make it difficult to say the least to redeem your points, they make it just as difficult to cancel your card. also not very helpful with concerns. YUCK!
Business response:
***********,We apologize for any inconvenience experienced while working with our third-party provider. We would be happy to directly assist in the redemption of any rewards. Please contact us at ********************* for further information.
Currently I'm behind on my two car loans with LCU. Recently I received a call from their representative (we'll call him ******) wanting an update and or resolution. Prior to speaking with ******, I informed another rep that I would like to surrender the vehicles. The rep informed me of the process and that I could still owe a remaining balance after the vehicles were auctioned. When ****** called, he asked for Mr. ***** (that's me) in a tone that could make a person have flashbacks to their childhood, and aggressive.I took h... read more
Business response:
Dear **************, We apologize if you have experienced any frustration with your latest interaction with a Landmark Credit Union associate. We appreciate your feedback on this matter. Due to the sensitive nature of supporting information, we have mailed a more detailed response to the address on file. Once you have had the opportunity to review the information, please let us know if you have any further questions on this matter. Kind regards,Landmark Credit Union
I have been a member with landmark for 23 years. I recently paid off a car loan with them. Never late and had automated payments out of account. Ive also got 3 other car loans previously. Go into our branch in ********* ** was preapproved for an auto loan. Only when I got to ***** and tried to purchase a car was told landmark denied me due to poor performance with landmark credit. What??? How insulting. Im debating on taking my service elsewhere. Has to be more to this denial. So disappointed
Landmark Credit Union isn't no help!! I was in the process of buying a home ,and applied for a Conventional and FHA loan and was in the process for about a month. I was receiving the run around to end of getting denied. I feel race has a significant factor and discrimination was the problem. I bet If I was white I would've got approved immediately. My credit is high 600 and has 2 years of employment history. Credit wasn't the problem at all.
Business response:
Dear ******, We have investigated your concern and due to the sensitive nature of the supporting information, a detailed response has been mailed to the address on file. Once you have had a chance to review the information, please let us know if you have any further questions on this matter. Sincerely, Landmark Credit Union
Got an auto loan with LCU ,paid it off before the term. Never been late on a payment. To buy my second car ,I asked for a personal loan instead of an auto loan but the lady (Cristal C*******) kept insisnting that I get an auto loan again. I declined many times. With an 810+ credit they gave me a $5,500 personal loan with what I came to find ,a way too high interest rate compared to the average other people with a credit like me. Can't wait to pay this off and never make business with them again. Shame<br /> <br /> <br />
Business response:
Dear ****,We have investigated your concern and due to the sensitive nature of the supporting information, a more detailed response has been sent to the address on file. Once you have had the opportunity to review the information, please let us know if you have any further questions on this matter.Sincerely,Landmark Credit Union
Landmark is complete garbage. It's for people with alot of money. No guidance as far as building credit. Not really willing to work with you. Non stop phone calls if ur a day late on something and then you'll get a call 2 hrs later from someone else for the same ****. Un real. Now I've been communicating my current situation with them all along the way due to me filing for bankruptcy. Last night I had 243.55 in my checking account and they literally drained it...left me with nothing. Had to borrow money for gas to get home. ... read more
Business response:
Dear ******,We have investigated your concern and due to the sensitive nature of the supporting information, a detailed response has been mailed to the address on file. Once you have had a chance to review the information, please let us know if you have any further questions on this matter. Sincerely,Landmark Credit Union
EVERY TIME I try to use my VISA from them it gets flagged as fraud. I can't even use it, I have to get another card from somewhere else just to be able to pay for things. And yet they took $2K out of my savings by accident to go to a bank that I don't even have an account at and they don't notice until we called them on it, had to go to a big meeting to prove that we weren't actually lying... I used be very happy here. I'm now going to have to leave entirely because I cannot spend my life on hold with the fraud department ev... read more
Business response:
Dear ****, We have investigated your concern and due to the sensitive nature of supporting information, a more detailed response has been sent to the address on file. Once you have had the opportunity to review the information, please let us know if you have any further questions on this matter.Kind Regards, Landmark Credit Union
Absolutely HORRIBLEEMBARRASSING. From 8/19-8/20 (so far) currently I am experiencing the same devastation. I cannot access my funds because of a banking update . No ATM, I cannot make purchases, I am on vacation and literally in tears because I cant get gas or feed my family . I am literally trying to get back home by borrowing money and I have plenty in my account. Never have I been so embarrassed as sitting having a meal and cannot pay- I AM BEYOND LIVID!!!!!!!! Tomorrow I am taking my business elsewhere and will never ban... read more
Business response:
Dear ************, We apologize for any inconvenience you may have experienced during our scheduled Digital Banking maintenance. Maintenance began Saturday August 19, 2023, at 10:00 PM and concluded on the afternoon of Sunday August 20, 2023. This information was announced prior within both Landmarks mobile app as well as Digital Banking. Should you have any further questions, please contact us at **************.Kind Regards, Landmark Credit Union
Been trying to make payments on current account and called and talked with them. They said we can make payments online or in their app. Went on both it kept giving my an error message. So I called to talk with them they now charged me a late fee and and convenience charge to make the payment. Told them an error message kept coming up preventing me from making the payment on time. Then the guy on the phone told me they are aware of the issues but yet they still charged me all these extra fees because their system is not worki... read more
Frequently asked questions about Landmark Credit Union
How is Landmark Credit Union rated?
Landmark Credit Union has a 2.1 star rating with 163 reviews.
When is Landmark Credit Union open?
Landmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.