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Landon Ridge Alamo Ranch Assisted Living & Memory Care

4.4

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11349 Alamo Ranch Pkwy, San Antonio, TX, 78253, United States

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4.4208 reviews
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Marilyn & Chapman 
9 years ago

I made an appointment with Kelly friendly to tour their facility. I told Kelly in the meeting, did not need this type of care at this time, I just wanted to pay the facility, what is offered & living space. Kelly was so gracious and knowledgeable taking lots of time to show me all their area and the senior living there – all were clean, everyone well dressed, interacting – joyful!! 

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Anonymous 
9 years ago

The facility was well maintained and exceptionaly clean. Vicki [Removed], Move-in Coordinator gave us a tour of the facility and answered all our questions thoroughly and clearly. She took time to show us the various floor plans so that our Mother could be right at home. The staff welcomed us warmly, and we were treated as family. We were able to meet a few of the residents that were enjoying themselves. Nutrition is a key factor as a parent gets older and the menu is outstanding. There is more than one choice and when a res... read more

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Sylvia 
9 years ago

Mom has been here 6 weeks and has made good friends with other residents and staff. I feel very confident that mom is receiving great care by skilled and knowledgable people. I love that mom is close to my home and that staff keeps me up-to -date on my mom's health and outlook. 

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Deborah Bush 
9 years ago

My mother and step-father recently moved to WaterCrest, they are thrilled and I am very happy. I live in Louisiana and helped them relocate at a distance with the assistance of Rebecca. Could not have done this without her! 

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Anonymous 
10 years ago

I'm very impressed. They have worked to get my mother active. They have her involved in activities. They had a resident council, which I thought was very good. The residents were able to input their opinions. It was good to know that they were getting the residents opinions, instead of just the staff. Overall, I am very impressed with this facility. My mother is thriving here. I would recommend this facility without a doubt. 

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Anonymous 
10 years ago

They are friendly, very knowledgeable, and very helpful. They are new so they have some kinks to work out, but they are very available to help out with those. They just hired a new activity director, so they really haven't had that many activities. I really like them, it's very nice and clean and my mother likes it too. 

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Judy Werner 
10 years ago

Great place, and great staff. The Isle of Watercrest- Alamo Ranch, is a new business that has a great staff to patient ratio. The place is amazingly clean, and looks more like an upscale hotel than an assistant living and memory care unit. The Isle of Watercrest-Alamo Ranch has a great memory care unit, which is a secure area for the patients care and safety. Each room has motion detectors notifying staff of movement, in case someone has problems with mobility. The property is beautifully landscaped, and even has a movie the... read more

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Judy W. 
10 years ago

Great staff, and care for residents. Memory care unit is fantastic. Very safe and secure. Very nice. Recommend very highly. 

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Anonymous 
2 months ago

All the daily care givers are really good to my mom. They have had huge turnover and weeded out the bad ones. The food is bad. They have hired a new chef. All the management has turned over in the last few months. Maintenance is a joke. They have entered med orders incorrectly. Thank goodness it was nothing that would have hurt her. It's been interesting to say the least. I do think they are trying to improve so we will see. 

Business response:

Hi there! We appreciate you taking the time to leave a review of Landon Ridge Alamo Ranch Assisted Living & Memory Care. As we operate by a resident-first philosophy, input like yours helps us to improve. In our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from current residents and their families. In order to understand more about your feedback, we would like to invite you to connect one-on-one with our Regional Vice President of Operations, John Nienst... read more

Frequently asked questions about Landon Ridge Alamo Ranch Assisted Living & Memory Care

How is Landon Ridge Alamo Ranch Assisted Living & Memory Care rated?

Landon Ridge Alamo Ranch Assisted Living & Memory Care has a 4.4 star rating with 208 reviews. 

When is Landon Ridge Alamo Ranch Assisted Living & Memory Care open?

Landon Ridge Alamo Ranch Assisted Living & Memory Care is open now. It is open 24/7.