This profile has been claimed by the business owner or representative.
Las Colinas Heights
- Apartments
- Irving, TX
About this business
Location details
3701 N O'Connor Rd, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Love living here everything is so calm and private . Maintenance is great . Can’t complain about Neighbors either . Highly recommend . Pet friendly
Business response:
Bryan, we value seeing a resident with no complaints because it means we are upholding our ideals of maintaining a peaceful community and delivering efficient service. We are proud to see you love living here with your friendly neighbors and the community's fur babies. Thank you for your kind recommendations.
Verified Renter I want more community get-togethers. I have no friends here. My wife and I would like more couples to know. We currently don't know anyone and it's hard to meet people with work and schedules and stuff.
Business response:
Marshall, we have noted your comments and believe your desire to connect with the community is admirable. There is nothing we'd like to see more than our residents forming a close-knit bond, so we will be sure to take this into consideration. Thank you for your feedback.
Verified Renter Water constantly shut off Maintenance is slow to replace appliances Trash pick up is not consistent Gates back open to enter property Towing keeps changing
Business response:
Brittany, your satisfaction is our priority, and we are sorry to read your comments about utilities and service. Please know we are ready to go the extra mile to address your concerns. So, please get in touch with us at lascolinasmgr@tamresidential.com soon. Thank you!
Verified Renter Agradecido por el trato de las personas de administración, las áreas están muy bien cuidado la piscina , el gimnasio, las áreas verdes Los apartamentos son muy lindo de verdad excelente zona
Business response:
Nuestro equipo comprende que apoyar a nuestros residentes y brindarles comodidades de primer nivel es el camino a su corazón, Levis. Estamos orgullosos de ver que está teniendo una experiencia positiva y estamos aquà si necesita algo.
Moved in and new management Amazing management with excellent staff members mainly Heather who I worked with for my new Apartment, she has done an amazing job finding me the right apartment and also great service. I appreciate all her work for me and hope my stay remains excellent as I expect.
Business response:
We sincerely appreciate your fantastic feedback on our management and office team members! It is a point of immense pride that our professionals work so hard to give residents an all-around exceptional living experience. You can certainly rest easy knowing that we will continue to prioritize your comfort on a daily basis.
Las Colinas Heights misinformed me on the existence of washer/dryer connections in their units - twice! I originally toured Las Colinas Heights in February 2025. There were no townhomes with washer/dryer connections at the time, so I decided wait and see if one came available in the future. I was clear that the washer/dryer connections were a necessity for me to move in. In March, I called Las Colinas Heights to check to see if any units became available. They said had a townhome unit with w/d connections, so I applied that ... read more
Business response:
Thank you for walking us through your experience in such thoughtful detail. We understand your feelings regarding shifting plans during your leasing journey, especially after your investments. While we are glad we could resolve part of the matter, we recognize your desire for further resolution. We are open to continuing the conversation in an effort to give you the utmost care and attention. Please do not hesitate to reach out to us directly at lascolinasmgr@tamresidential.com. We wish you the best of luck in your new home.
Bugs Galore, Noisy neighbors, limited parking Nasty neighbors causing bugs to come into our apartment, pest control has been out 3 times already and they arent even near the food its in the cabinets with the dishes and the spices, neighbors partying all night long, we submitted multiple reports to the onsite “officer” and to the office, nothing has changed. There is so much “paid” covered parking there is barely any open parking by our unit, my wife and i have to walk 2-3 buildings away to get to our actual unit.
Business response:
Thank you for taking the time to let us know about your concerns with pest control, parking, and late-night noise disturbances that have affected your satisfaction in your home. Please reach out to us at marketing@tamresidential.com so we may learn more and work to uplift your time with us. We look forward to speaking with you.
Maintenance staff so bad it put my life in danger. Avoid at all costs. MAINTENANCE Their maintenance staff is dangerously incompetent, and I'm not exaggerating. My heat unit was pumping some kind of chemical-smelling gas into my apartment in large quantity. I specifically told the maintenance staff NOT to turn on the heat or, if they had to, to open all the doors and windows. Instead, they turned the heat on and LEFT IT ON for 6 hours while my wife & I were out of the house. The apartment was so toxic when we got home that b... read more
Business response:
We appreciate you raising your concerns. We want you and your wife to enjoy a comfortable, functional home, and we are actively looking into the situation you have described here. At your earliest convenience, we urge you to contact us at lascolinasmgr@tamresidential.com for further assistance. Thank you.
Verified Renter To start my car got broken into literally yesterday, they never answer the phone and they are disorganized. There is a few or slim good things but most of it is bad.
Frequently asked questions about Las Colinas Heights
How is Las Colinas Heights rated?
Las Colinas Heights has a 3 star rating with 606 reviews.
When is Las Colinas Heights open?
Las Colinas Heights is open now. It will close at 6:00 p.m.