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Lehrer's Flowers
- Florists
- Denver, CO
About this business
Location details
300 S Federal Blvd, Denver, CO, 80219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
SCAM - STAY AWAY!! Absolutely horrific experience! This place scammed me and I am completely disgusted. I ordered flower's for a friend's 30th birthday. I went with a big package since my friend was going through tough times. I went with a $100 "bright and cheerful" bouquet and added on several additions, including a "happy birthday" balloon, chocolates, and a teddy bear. My friend received a tiny flower arrangement consisting of mostly greenery and leftover Valentine's Day flowers. She also received an "I love you balloon" ... read more
Business response:
Debrah, first of all, I'd like to apologize for your upsetting and unacceptable experience. We work extremely hard to provide great service and beautiful flowers for our clients and clearly there were several missteps here and I appreciate that you brought that to our attention. I do see the issues with the first order and I am embarrassed by what happened. I understand that we resent a more appropriately sized arrangement the following day that is more in line with the value you ordered. However, I do want to clear up somet... read more
I ordered the Silent Night floral arrangement thru Teleflora. Apparently, Lehrer's is contracted with Teleflora. The silent Night arrangement consisted of a round festive Christmas vase with 2 red roses, 4 white carnations, 2 pine cones, button chrysanthemums, Holly berry and an ornament. Lehrer's looked at the price I paid and sent their Vixen arrangement instead which cant compare to what I bought. I did not know they were going to do this. I wasn't given the option of a refund or asked if I wanted something different. How... read more
Business response:
Dawn, first of all, I'm very sorry to hear about your unacceptable experience. We want to do all we can to make things right and improve your experience. However, please note that this was not done intentionally by us and there was a mixup when Teleflora sent us your order to fill. That is not an excuse for your bad experience. However, Teleflora does not operate any locations and sends orders to local florists around the world. We should not have accepted this order at all to help fill it because there would be some substit... read more
I had ordered from Lehrer's Flower so many years. Birthdays, Mother's Day, Father's Day, even funeral... I was so satisfied with their services and their flower arrangements but not this time. I ordered an arrangement for my mother. It came today. OMG! The flowers are so ugly, old, going to die the next day. I am so disappointed. I paid more than $100 for this flowers. I even could find better flowers at Walmart, King soopers... . You can come to King soopers to prove it.
Business response:
Hoang, I'm very sorry to hear about your unacceptable experience! While I'm glad to hear about your previous experiences, clearly there is a major issue with your recent purchase and we stand by our product. The roses appear to have "blown open" very early, possibly even due to delivery or other issues. We are happy to replace your order as soon as possible if you can please call us at 303-455-1234 or email me at kevintheflorist@gmail.com. I'm very sorry about this and we'll do all we can to make things right! Once again, I'... read more
Ordered flowers for my friend who's going through a loss. The delivery person broke the vase as it was being delivered -- no big deal, I understand accidents happen and my friend said she had another vase she could put them in. I called Lehrer's 1.5 days later to see if I could get a partial refund since the vase was part of my purchase. I called and they offered me another arrangement which I declined since my friend said she had another vase and there was nothing wrong with the flowers. They told me they don't issue refund... read more
Business response:
Hello there! First and most importantly, we would like to offer our most tremendous apologies for the blatant miscommunication. We pride ourselves on providing only the best in customer service, and clearly we fell very, very short of the mark this time. Again, our deepest apologies for this mishap. I would like to personally clarify some of the mistakes here; When we asked to see the broken vase, it was only to assess what had happened in order to better assure the quality of other vases in our inventory; We were never u... read more
I chose Lehrer's Flowers to send an "I'm sorry" bouquet to a dear friend of mine. I had chosen a large, colorful and spring-themed bouquet and was charged $135 for a same day delivery. While my friend was very grateful for the flowers, the photo she sent me was incredibly disappointing. I see basic flowers and a lot of cheap green foliage- hardly worth the astronomical price I paid plus delivery. Alstroemerias, lilies and carnations are rather cheap and lower ticket flower selections. I used to work in floral, and was expect... read more
Business response:
Kelly, I'm truly sorry to hear about your experience. While we try to provide great quality and value for our customers, I agree this arrangement does not meet our standards for the price point. We stand behind all of our work and would appreciate if you can reach out to us at 303-455-1234 so we can make things right. Alternatively, you can email me at kevintheflorist@gmail.com with your phone and order number so we can try to improve this for you and all future customers. Once again I'm very sorry and hope to hear from you.... read more
My husband just spent a ridiculous amount of money on a Valentines bouquet. It is snowing here. They left it on the front porch (I am home) and did not even ring the bell. My husband found it when he returned from work. Was still alive, but looks like an amateur arranged it.
Business response:
Donna, I am so sorry to hear about your unacceptable experience. Can you or your husband please reach out to me at kevintheflorist@gmail.com with your order information so I can try to make things right? We used a courier service for some deliveries today and I’m very concerned that may have been the reason your doorbell wasn’t rung - still not acceptable in any way. Im very sorry for your experience and hope to hear from you to try to make things right. Very sincerely, Kevin r McCarthy Family owner
Do Not Use Them! Pick another florist! I wish I had read the reviews, they are right, this place doesn't care at all about their customers. They completely messed up my best friend's 50th birthday, and really could care less. I paid $85 for a birthday cake made of roses with candles on top and they delivered a couple of orange flowers in a vase. When I called to complain they told me I could purchase the cake AGAIN and they'd try to get it out. Horrible experience, you would think they would just send the proper arrangement ... read more
Business response:
Leah, I am very sorry to learn about your experience. We really do care about our customers and their experience but clearly there was some serious errors and miscommunications here. This is not acceptable and I'm very sorry. I'd like to try to make things right. Would you be so kind as to consider emailing me at kevintheflorist@gmail.com and I'll do everything I can to try to improve your experience. I hope to hear from you and I'm so very sorry. Very Sincerely, Kevin R McCarthy Family Owner
Ordered flowers for my grandmother's funeral. They were never delivered. Once I called to check on what happened I was told the flower arrangement was never made let alone delivered. I was not given an apology of any sort.
Business response:
Jaqueline, I am incredible sorry to hear about your unacceptable experience. I would greatly appreciate the opportunity to connect with you directly to find out exactly what happened and do everything I can to make things right. Once again, I'm so very sorry about this completely unacceptable situation. Most Sincerely, Kevin R McCarthy Family Owner
Ordered a centerpiece on Teleflora. Was supposed to be a 12 inch Xmas spray with roses, etc., 2 candles. When delivered it is a round, cheap flowers and only 1 candle. Called Lehrers and since it was from Teleflora they said they can change if they don't have the materials. Fine- but you have to make it the same quality as ordered. They whined about delivery of flowers, etc- which I can understand. But if you can not deliver anything near what was ordered, do not accept the order. I understand the idea of using 3rd parties... read more
Business response:
Chris, I am incredibly sorry to hear about your experience. We did received a 3rd party order from Teleflora and we are usually very cautious about taking any orders that we don't get ourselves. However, clearly, we should not have taken this order. Although Teleflora says substitutions may occur, we should have rejected the order altogether because we did not have all the correct flowers to put into it. As a business owner like yourself, I'm embarrassed by this situation and we have to do better. If you would be so kind as ... read more
Frequently asked questions about Lehrer's Flowers
How is Lehrer's Flowers rated?
Lehrer's Flowers has a 4.6 star rating with 1,348 reviews.
When is Lehrer's Flowers open?
Lehrer's Flowers is open now. It will close at 6:00 p.m.