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Lehrer's Flowers
- Florists
- Denver, CO
About this business
Location details
300 S Federal Blvd, Denver, CO, 80219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I found this place on Yelp to deliver flowers to my sister. I ALWAYS find a local florist and delivery when sending flowers to someone out of state because they usually put together the best bouquets. However, for a $75 bouquet, this is what they sent my sister. I paid over $95 after tax and delivery fee. I am disappointed to say the least. To me, this is NOT a $75 bouquet. I asked her roommate, who opened for the delivery and was in on the surprise, how it looked and she said, "the flowers look fresh but it looks like a $30... read more
Business response:
Stephanie, I'm very sorry to hear about your experience and disappointment. We work very hard to provide beautiful flowers to our customers and I want to try to make things right. Can you please reach out to me at kevintheflorist@gmail.com with your full name and order information so I can look into this? Alternatively, you can call 303-455-1234 and one of our team members would be happy to try to help. Once again, I'm sorry for this and look forward to hearing from you so we can try to improve your experience. Very Sincere... read more
I just spent over 30 minutes trying to order flowers online only to be informed that my message didn't match my selection. When I called to place the order over the phone the charge turned out to be more than what the online order reflected. To top it off, the person taking my order over the phone got snippy. I hope their arrangements are better than the buying experience.
Business response:
Brian, I am sorry to hear about your disappointing experience. I would very much like to help make things right because we work hard to provide great flowers and service. I'd greatly appreciate if you would email me at kevintheflorist@gmail.com so that I can improve your experience and fix any online glitches and customer service problems there may be. Thank you for your understanding and I hope to hear from you so that I can help make things right. Once again, I'm very sorry for your experience. Very Sincerely, Kevin R McC... read more
if i could give no stars, i would. i will never order from here again. for the third time in a year, the flowers i ordered for my best friend's birthday were nothing like what she received. i am so disappointed and frustrated. her favorite color is purple which is why I chose this gorgeous bouquet. what she received is pink flowers in a clear vase. she hates pink!! third time ordering and received an item not even close. why have a picture to order from when they just make up what they want? their slogan here in Color... read more
Business response:
Update: Nancy, in addition to my comments below, though we received this order from Teleflora, we would be happy to try to replace it with something more purple as soon as we get a new truck of flowers into our store. If you’d like us to do this, please let me know by calling the store at 303-455-1234 and asking for Chandra or Jane. Or you can email me at kevintheflorist@gmail.com. Thank you and I hope to hear from you. Nancy, I’m sorry to hear about your experience. We are not certain about your order because we can’t see... read more
My mom from out of state had called her high local florist to find a nice florist out here to send me just sunflowers with green leafs for my birthday and to have them delivered around 4-4:30 pm. She knew how picky I am with flowers and didn't want the flowers delivered early since I wouldn't be home until late with the chance of them being stolen. I get a call around 10:30-10:45 from the delivery person on where to leave the flowers. I get back around 6:45pm and the flowers look like the average arrange with barely any sunf... read more
Business response:
Hi Christine, I am very sorry to hear about your disappointing experience. We work very hard to provide a great experience for our customers so it is disheartening to hear about this. When we receive orders from other florists, we do not always get all of the information depending on what the florist tells us such as the arrangement and the timing of delivery. Naturally, we want to do everything to make our customers happy but when we receive orders, we have to rely on the information we were given from the other shop. I can... read more
I received a nice-looking (at the day of arrival), probably an expensive gift from an out of town relative as a Xmas gift. It arrived 5 days before Xmas, and by Xmas, it had already started to have dried out evergreen tree parts and was shedding, even though following directions of watering everyday plus changing water and adding the preservative. Unfortunately, it was droopy by Xmas mealtime and was a mess, and was a disgrace on my beautiful table setting. A really cheap red 'cloth' small bow was added.....barely could s... read more
Business response:
Barb, I'm very sorry to hear about your experience. We work hard to provide outstanding service and quality to all of our clients and we would like to make things right. Would you please be so kind as to call us at 303-455-1234 or email me personally at kevintheflorist@gmail.com with your name and contact information so we can look into this further and fix things? It seems several things went wrong here, which is quite uncommon and I'm very sorry about this. Rarely, even though we buy flowers and plants direct from vendors ... read more
Rude and pretentious. If you like bad attitude and bad service this is the spot for you.
Judging by reviews from this time last year, this seems to be a trend. I'm sure these guys are probably great for events like weddings, funerals, etc. but if you're trying to have flowers delivered to a loved one for Valentine's day, save yourself the headache and go somewhere else. I ordered a boquet of flowers to be delivered on Valentine's Day on Jan 21st, 2020 so it's not like this was a last minute order or anything. I left specific instructions to deliver the flowers by 4pm AT THE LATEST as they were to be a surprise... read more
Business response:
Update: Andre, thank you so much for taking the time to update your review. Once again, I'm truly sorry for your original experience and I look forward to making it up to you for your next order if you decide to give us another chance. I appreciate your understanding and patience! Andre, I am extremely sorry to hear about your unacceptable experience. This is not the way we typically do business and I apologize for any inconvenience this caused you. If I were in your shoes, I would feel the exact same way. You are correct t... read more
Not really sure why this place gets the high marks. Placed my order for Valentine's Day flowers and got the confirmation pretty quickly. Thought all was going to go just fine until the supposed delivery day arrived....I indicated on my order that my lady's delivery location is a business. This probably should have been an indication to prioritize the delivery during normal business hours. 3:30, 4 o'clock rolls around and she's about to head home for the day so I call to see if I can change the address for delivery. First cal... read more
Business response:
Victor, I'm extremely sorry to hear about your experience. It is completely unacceptable and this is not typical. Although we try our best to plan ahead for Valentine's day with extra drivers, designer's, and customer service staff, we occasionally make mistakes and clearly there is a real problem here. There is no excuse and I'm very sorry. Would you be so kind as to provide me with your full name and/or order number so that I can look into this as soon as possible and try to make things right? You may email me at kevinthef... read more
My friend called six months in advance to make sure she had the perfect flowers for her wedding- she wanted lilacs because that's what her late mother had at her wedding. They told her to call a month before her wedding, which she did and placed an order. She followed up several times and was assured they would be ready to pick up the day before her wedding. When she arrived the lilacs were completely wilted and they still tried to sell them to her. She decided to take a different purple flower because of the poor quality ... read more
Frequently asked questions about Lehrer's Flowers
How is Lehrer's Flowers rated?
Lehrer's Flowers has a 4.6 star rating with 1,348 reviews.
When is Lehrer's Flowers open?
Lehrer's Flowers is open now. It will close at 6:00 p.m.