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Lehrer's Flowers
- Florists
- Denver, CO
About this business
Location details
300 S Federal Blvd, Denver, CO, 80219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I read the great reviews so I decided to come here to get flowers. I was surprised at the lack of selection of pre-made arrangements, and in the refrigerated room I was disappointed in the freshness and just in general the selection. Everyone's in their own world so there's not really anyone there to help you except one front counter girl Who seemed very on interested in helping pick an arrangement based on what I wanted. I picked two different arrangements which were online and they didn't have any of the flowers in stock. ... read more
Business response:
Megan, I'm very sorry to hear about your experience and disappointment. Although we do carry a selection of pre-made arrangements in the cooler, many of which get sold quickly, we prefer to make freshly made arrangements on the spot to order and we can do so in a matter of minutes using fresh flowers of many varieties. I am very sorry that you were not helped by our staff and we will work harder to make sure that they greet each and every customer no matter how busy things get so that we can provide an outstanding experience... read more
STAY AWAY UNLESS YOU WANT TO DESTROY THE DAY OF YOUR LOVED ONES! I ordered an arrangement for Father's Day with Heather, explaining to her that my folks are very particular, needed the flowers to be fresh, arrive on time, and to call beforehand to make sure they were there to accept delivery. I explained that I have used Lehrer's in the past as they had come through. On Father's Day morning however, my parents reported the flowers hadn't arrived and they hadn't received any call. I called Lehrer's, and they said the arran... read more
Business response:
Keith, I am sorry to hear about your experience. Clearly you are very frustrated, and I am sorry that you did not receive the excellent service that we aim to provide to every customer and recipient. After reviewing our logs and speaking to our associates, we have determined the following: First, our designers created a beautiful fresh basket for your father per your instructions and it was put on the delivery truck for one of our first deliveries of the day. The driver did not immediately go to the home and instead tried to... read more
Not good. My boyfriend was out of town for Valentine's Day and ordered an expensive arrangement of roses to be delivered on the 14th. When he called me that night he was crushed to discover that his surprise hadn't gone as planned. When he spoke to them afterwards, they said that they were busy--I mean, you're a florist. Isn't Valentine's Day consistently one of your biggest days? That should've been anticipated. They refunded a $9 delivery charge, but really? You're a professional florist, and you failed to deliver an expe... read more
Business response:
Emily, first of all, I am very sorry about your experience. We want to make things right and I'm sorry to hear that you were so disappointed. We have been trying to reach your boyfriend by the phone number on your order but have been unable to reach him and the mailbox is full. Would you please call us back so we can try to fix things and apologize to you for your experience? Our number is 303-455-1234 and our Manager Jane is waiting to hear from you or your boyfriend so we can say sorry and try to fix things. Alternatively,... read more
My husband has ordered flowers for me many times from this location as it is right by my school that I work at so delivery has never been an issue. They are always beautiful. Every year he gets them for me for Valentine's Day. Well this year there was a mix up with something on a zipcode for the payment and he was not notified before hand. When I got home on Valentine's day and he asked if I received my flowers I felt horrible telling him no. He felt so defeated. Clearly it is the thought that counts. The lady said he could ... read more
Business response:
Lauren, first of all, I am incredibly sorry for your experience! Please let me personally apologize that due to the zip code error for payment we failed to notify your husband and were unable to deliver your flowers. We have no excuse for this except that we did not notice the error due to how busy we were for Valentine's Day. Had we noticed the problem like we should have, we would have reached out to your husband to correct things and get your order out on time. I am truly sorry for this. I would like to make this up to yo... read more
Let me just say the flowers where amazing!! However, the experience we had was terrible. We have been long time customers of Lehrer's for over 30 years having used them for our weddings and many funerals. My brother passed away 2 weeks ago so of course we went to Lehrer's to purchase 2 of the most important flower arrangements for the funeral service. One from my parents and one from my siblings & I. They were both large and stunning, but..... On the morning of the service we noticed that the our flowers were not in th... read more
Absolutely HORRIBLE! Don't use them. I arranged for them to deliver roses to my girlfriend who works at Aurora Medical Center and the idiot delivery guy just dumped them off at the front desk. He had instructions that she was on second floor. Lehrer's just ignored that. I got a call from someone at this florist who told me lies about what happened because I had been in touch with my girlfriend and knew he came by and just dumped them and didn't bother to follow instructions then decided to take them back to the florist ... read more
Business response:
Michael, I am sorry to hear about your experience. We received an order from another florist with whom you presumably placed the order - Cindy's Floral in Littleton, CO - to send flowers to your girlfriend at Aurora Medical Center. While the delivery driver did have instructions to go to the 2nd floor, the Front Desk at Aurora Medical Center would not allow the driver go to the 2nd floor. The driver was instructed to wait at the Front Desk while they tried to reach your girlfriend via phone. When she didn't answer, our deliv... read more
Valentine's Day, it's 8:45pm and the flowers I ordered hadn't shown up. I called and asked them about my delivery and they said the flowers were out for delivery but they didn't know how long it would be. At this point the flowers were very late and I'd already ran out and got something else. Lehrer's was nice enough to cancel the order so we didn't have to stay up and wait for the delivery. I've used Lehrer's for a long time and they are usually good. This time they dropped the ball.
I've never had such a horrible experience with flowers/ Delivery ever. My boyfriend placed the order online, and had it sent to me on our anniversary of four years. Not to mention he lives in California, so you can see why this is important and special. Kevin my delivery driver call me on Saturday the day that it was supposed to be deliver, but he called an hour after the delivery time was supposed to be. First off he did not even apologize for being late, he did not even call to say that he was going to be late. He then sa... read more
Business response:
Thao, I'm very sorry to hear that you were dissatisfied with your experience and that the free upgraded replacement arrangement also did not meet your expectations. As you can see, your situation is not typical and we care tremendously about our customers and try to offer the best floral experience in Denver. We do our best to exceed our customers' expectations and provide arrangements as similar as possible to the website images. However, because we have very high standards for the freshness, size, and quality of flowers we... read more
My son placed an order through teleflora for my birthday. We discussed the bouquet I liked (he was fine with that) and decided on the Just Tickled arrangement. This arrangement had white daisies, yellow chrysanthemum buds, hot pink carnations and some greenery. The most important thing was the silver ceramic vase. I had gotten a teleflora order a couple of years ago with this vase which I loved but the vase gotten badly chipped. Well, I got my order and what I got did not at all resemble what was listed. No daisies, no... read more
Business response:
Kathryn, First of all I am very sorry for your experience. I sent you a private message as soon as I saw your review with my cell phone number and just wanted to follow up with a response to your review in case you did not see my private message. We truly care about our customers and their experiences and I would like to apologize for what happened. As you mentioned, your son placed and order through Teleflora and not directly through Lehrer's Flowers. Although we both do our best, when an order is placed this way, there are... read more
Frequently asked questions about Lehrer's Flowers
How is Lehrer's Flowers rated?
Lehrer's Flowers has a 4.6 star rating with 1,348 reviews.
When is Lehrer's Flowers open?
Lehrer's Flowers is open now. It will close at 6:00 p.m.