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Liberty First Lending
- Financial Services
- Irvine, CA
About this business
Location details
18500 Von Karman Ave, Suite 550, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 7:00 p.m. | |
| Tue | 06:00 a.m. to 7:00 p.m. | |
| Wed | 06:00 a.m. to 7:00 p.m. | |
| Thu | 06:00 a.m. to 7:00 p.m. | |
| Fri | 06:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
About a year ago I ran into a financial situation and had to take out a loan. The payment was very high but I had no choice. This forced me to start using my credit cards and everything started to get out of hand.I contacted Liberty First Lending and they helped me get a consolidation loan at a much better rate. Very fast and easy process!
From my first interaction with Liberty First Lending to the final touchpoints, my experience has been nothing short of remarkable. They truly stand out in the crowded financial sector with their commitment to delivering unparalleled customer service, transparency, and efficiency.What particularly impressed me was their keen attention to detail and their tailor-made solutions that fit perfectly with my financial needs. Unlike other institutions where one might feel like just another number, with Liberty First Lending, theres ... read more
I cannot begin to express how grateful I am for the exceptional assistance I received from Liberty First Lending. After being burdened with mounting debts since 2018, exacerbated by the pandemic's impact on my family's finances, I found myself trapped in a seemingly endless cycle of high-interest rates and ever-increasing balances on my credit cards. My minimum payments barely made a dent, and I felt utterly hopeless.Fortunately, I stumbled upon Liberty First Lending and decided to reach out for help. From the very beginning... read more
Filled out something online and a guy named **** ****** called me back with the "terms". Thought I got a loan to pay off my debts but he said I did not qualify for a loan but was "approved" for a debt settlement program. Never had any intention of giving me a loan.
Business response:
Thank you for sharing your feedback *****. We're sorry to hear that your experience did not meet your expectations and that there was confusion regarding the options available to you.Our goal is to review each individual's financial situation and discuss the solutions they may qualify for. Not everyone meets the requirements for a loan product, and when that is the case, alternative options are provided. We understand how disappointing it can be when the outcome differs from what you were initially seeking.We take concerns a... read more
I signed up for this to get out of debt. I talked to ******** who works at the law firm that answers questions and sets the account up. They make a lot of promises that sound too good to be true. I called about debt consolidation but its actually debt settlement, which requires you to stop paying your credit card to prove you cant pay. They then leverage this with creditors to hand off the debt to them. I asked ******** if those missed payments will stay on my record and she avoided the question and said my credit rating wou... read more
Business response:
Thank you for sharing your feedback. Were sorry to hear your experience did not meet your expectations. We understand debt settlement is not the right solution for everyone, and we strive to provide clear information so clients can make informed decisions. Wed appreciate the opportunity to address your concerns directly. Please contact us at [*********************************************](mailto:*********************************************).
What this debt consolidation program really is a discount debt buying opportunity for Liberty/********. Potential harming your credit rating when they dont pay off 100% of the debt they are consolidating on your behalf. The loan rate your pay is not actually the yield on their loan to you, because you will pay the face amount on the loan provided plus interest and they in turn dont pay off the entire amount of your existing debt. Every dollar they dont pay off increases the effective interest rate that you pay them.
Business response:
We appreciate you sharing your concerns and understand why this may feel confusing. To clarify, our primary service is a debt settlement program, where we work to negotiate and resolve enrolled *********** some cases, once a client is enrolled and progressing in the program, there may be an opportunity to apply for a loan to help accelerate settlements. This option is not guaranteed and depends on individual qualifications, but when available, it can be used as a tool to help resolve debts more quickly.We also want to be tra... read more
This place is a nightmare. I receive 8-10 calls a day. I ask to be removed from calling list and they hang up on me. Beware this is a scam.Number of stars is 0
Business response:
****,Were very sorry to hear about your experience and apologize for the frustration caused by the calls. I was unable to locate your account in our system, so Im asking that you please email ********************************* with any information you can provide. Once we receive your details, we will promptly remove you from our calling list.We take your concerns seriously and want to ensure this is resolved quickly.-Liberty First Lending
This company is no better than a predatory lender that takes advantage of people with low credit scores. They pretend to be a lender for people with credit difficulties and they are nothing more than a "debt consolidation" company. After an excruciatingly long "presentation" I did sign up for the program yesterday, and I regret it now. I will be canceling the program, and advising my bank not to accept any ACH withdrawals from this company. Buyer beware!
**DO NOT USE THIS SERVICE**MISLEADING ORGANIZATION AND PREDATORY VERY POOR CUSTOMER SERVICE ***YOU'LL HAVE TO ALL THE *** WORK***JUST CONTACT YOUR DEBTORS AND ASK FOR HELP THESE FOOLS ARE A JOKE
Business response:
****,Were sorry to hear you feel this way and understand how frustrating your experience must have been. We take concerns about communication and transparency seriously and would like the opportunity to review what happened and address your feedback directly. Please reach out to ********************************* so our team can look into your experience.-Liberty First Lending
Frequently asked questions about Liberty First Lending
How is Liberty First Lending rated?
Liberty First Lending has a 4.3 star rating with 525 reviews.
When is Liberty First Lending open?
Liberty First Lending is closed now. It will open tomorrow at 6:00 a.m.