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Liberty First Lending
- Financial Services
- Irvine, CA
About this business
Location details
18500 Von Karman Ave, Suite 550, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 7:00 p.m. | |
| Tue | 06:00 a.m. to 7:00 p.m. | |
| Wed | 06:00 a.m. to 7:00 p.m. | |
| Thu | 06:00 a.m. to 7:00 p.m. | |
| Fri | 06:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
**DO NOT USE THIS SERVICE**MISLEADING ORGANIZATION AND PREDATORY VERY POOR CUSTOMER SERVICE ***YOU'LL HAVE TO ALL THE *** WORK***JUST CONTACT YOUR DEBTORS AND ASK FOR HELP THESE FOOLS ARE A JOKE
Business response:
****,Were sorry to hear you feel this way and understand how frustrating your experience must have been. We take concerns about communication and transparency seriously and would like the opportunity to review what happened and address your feedback directly. Please reach out to ********************************* so our team can look into your experience.-Liberty First Lending
I got the full court press from some pushy jerk named *******, he lead me to a debt program that would negotiate with my current lenders, and instructed me not to speak with them, when I told him I wasnt going to do the deal he just hung up the phone abruptly. Might be the right deal for someone whos in over their head, but we were looking to consolidate a few bills, and that is not what they are selling.
Business response:
*******,Were sorry to hear about your experience and the frustration it caused. Our program is designed to assist clients with debt resolution, which may not always align with every individuals goals. We take your feedback seriously and would appreciate the opportunity to discuss your situation in more detail as I cannot find any account information.Please reach out to us directly at ********************************* at your earliest convenience so we can explore potential solutions together.Regards,Liberty First Lending
On the phone with a "gentleman" and he wanted to tell me what I need to do. I stated straight up that I was not going to do a consolidation loan at all. Then he tried to sell me on it and I again stated I am not doing a consolidation loan. After I said it again he hung up on me without a goodbye a sorry we cant help you or anything. Places like this take advantage of people. I will never recommend any friends or family to talk with them.
Business response:
******,Were very sorry to hear about your experience and the way the interaction made you feel. That is not the level of professionalism we expect from our team, and we take your feedback seriously. Please reach out to us directly at ********************************* at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.Regards,Americor
I have never been so harassed by a business in my life. Daily calls, voicemails and regular mailings its absolutely baffling how they are able to be in business with how they hassle you with constant contact. I want all communication stopped!
Business response:
Were truly sorry for the frustration our communications have caused that is never our intention. Our goal is to provide support and information, but we understand that the frequency may have felt overwhelming. We take your request seriously and will promptly remove you from our contact lists.If youd like to confirm or expedite this process, please reach out to us at ********************************* so we can ensure all communications are fully stopped.Thank you for bringing this to our attention.-Liberty First Lending
PLEASE GIVE ME A CALL. I DON'T KNOW WHAT IS GOING ON. I NEVER RECEIVED THE PAPERWORK I WAS TOLD I WOULD RECEIVED
Business response:
******,Were sorry to hear that you havent received the paperwork you were expecting and are feeling uncertain about your account. We want to make sure you get the support and clarity you need as quickly as possible. Please reach out to us directly at ********************************* at your earliest convenience so we can review your account in detail and explore a resolution together. Were here to help and look forward to speaking with you.Kind regards,Americor
They call me incessantly. Despite asking to have my name/number removed from their call list and/or put on the do not call list, they still call me 4-6 times per day. Each time they assure me that they will remove me. The calls ramp up for 24 hours and then they stop for three days. After three days, they start again. I have had to resort to recording calls with them and am looking into filing harassment charges. I would never utilize this company.
Business response:
***,We're very sorry to hear about your experience and the ongoing frustration these unwanted calls have caused. This is absolutely not the experience we want anyone to have, and we take your concerns seriously.We are actively trying to locate your account to ensure your contact preferences are fully honored, but weve been unable to identify it based on the information provided in the review.Please reach out to us directly at ********************************* at your earliest convenience so we can promptly investigate this m... read more
They will not stop calling me. I have registered on the do not call list. I have requested to them to stop calling and I still receive calls at least every other hour. They are relentless and will not stop
Business response:
We sincerely apologize for the repeated calls and any frustration this has caused. That is absolutely not the experience we want anyone to have with Liberty First Lending. We take your request to stop contact very seriously and will immediately escalate this matter to ensure your number is removed from all contact lists.Unfortunately, we dont have your contact information linked to this review, so if you're willing, please email us at ************* or call us at (your customer service number) so we can resolve this for you r... read more
Total scam. I have no idea where they pull up your credit score but the 3 credit companies were nothing close to what they claim i had. This is definitely a scam outfit dont waste your time
Business response:
Dear ****,Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this may have ******* ********, we strive to ensure transparency and respect in every interaction, especially when people are exploring options to manage their debt. While it sounds like you didnt proceed with enrollment, wed still like the opportunity to clarify any misunderstandings and answer any remaining questions you may have.If youre open to a conversation, please dont hesitate to reach out to ... read more
I do not know whether they actually lend money or not. They did not offer to loan me any money. They instead offered to try to settle my credit card debt. Debt settlement is usually more ruinous to your credit than bankruptcy is, there is no guarantee they will actually be able to settle it, and you pay them to do it. Also, if your aim is to settle your debt, there is nothing they can do for you that you can't do yourself by calling your credit card companies. Contact this "lender" with caution.
Business response:
Dear ***,Thank you for your feedback. We understand that navigating financial solutions can be overwhelming, and we appreciate the opportunity to clarify our services.******** offers both debt settlement and personal loan options through our lending partner, Credit9. However, not everyone qualifies for a loan. When that is the case, we offer debt settlement as an alternative solution to help clients reduce their unsecured debt.We always strive to provide clear and honest guidance so our clients can make informed financial de... read more
Frequently asked questions about Liberty First Lending
How is Liberty First Lending rated?
Liberty First Lending has a 4.3 star rating with 525 reviews.
When is Liberty First Lending open?
Liberty First Lending is closed now. It will open tomorrow at 6:00 a.m.