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LIOO Moving

4.5

About this business

Location details

3645 Marketplace Blvd, East Point, GA, 30309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.5433 reviews
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Michelle W.'s profile image
Michelle W. 
4 years ago

Moral of the story: Don’t hire a moving company that requires your card info upfront. The positive: Movers where on time Had proper equipment Brought me tape (I ran out just before move was scheduled to start) None of my items broken/stolen Disassembled/Reassembled my bed Placed boxes in specific rooms The negative: Was charged $200 more on top of the original quoted price of $312. Ended up paying $500 for a move with not many items. I have moved several times in different states. Atlanta, Charlotte, Maryland, DC. With a lot... read more

Business response:

Hi Michelle, thank you for taking the time to share feedback! 

Carol C.'s profile image
Carol C. 
4 years ago

Move was half done, some of the furniture they moved was not assembled, screws missing for my coach, canopy left, boxes left. I was overcharged by 3 times the amount for the job they did not complete 

Tatiana F.'s profile image
Tatiana F. 
4 years ago

Be on time, better customer service and handle items with care so they won’t break. 

Business response:

Hello Tatiana, thanks for sharing your experience with our company. We are very sorry for your experience with us. This is highly unusual and not the expectation of our company. We take moving very serious! Your feedback is shared to our performers, so that they enhance in the future to ensure these problems never happen again. Our system shows that our billing team discounted your invoice for the inconvenience. We truly apologize for the service once again. If you have any further questions or concerns that have not been ad... read more

Jac W.'s profile image
Jac W. 
4 years ago

Unprofessional, movers move like turtles because they are paid per hour of course. Only booked per the reviews. Never will. Every time I hire black companies for services, something always goes wrong. Television was left in their truck for a move 10/1, still haven’t received it back. Now I’m having to go through lawyers and numerous phone calls for a small claims suit. Highly annoying. $700 for a 5 hour move, 3 bedrooms, less than 20 minutes away that took another moving company 1 hour to load two weeks later. They’re slow. ... read more

Courtney M.'s profile image
Courtney M. 
4 years ago

I initially left a 5 star review after my move; however, the company asked me to leave a review about my experience then sent me an additional invoice immediately thereafter. It took 3 hours and 40 minutes to move 5 pieces of furniture. Respectfully, the movers were in no rush and I personally don’t think they had the equipment they needed to complete the job in a timely manner. I would advise anyone using them to clarify the start and finish times at the beginning and end of any move. 

Juanita R.'s profile image
Juanita R. 
4 years ago

don't give you a prize, and then raise it up at the end, to $350 more then he said on the phone,, 

Business response:

Hello Juanita, thank you for sharing your concern with us. In our system it shows that your move on August 22, 2021 occurred 3 hours and 12 minutes over your estimated quoted time. We inform all of our customers that the price given before the move is not final and is subject to change depending on the duration of the move. If you have any further questions or concerns that have not been addressed in our contact with you, please reach us at (770) 342-8114 or lioomoving@gmail.com. We thank you again for sharing your experienc... read more

Lowell C.'s profile image
Lowell C. 
4 years ago

By far the worst moving experience that I have ever had. At the end of the move several items were missing and broken. The charges were excessive and the level of professionalism was very poor. I will NEVER use this persons service again. 

Business response:

Hello Lowell, thanks for sharing your experience with our company. We are very sorry for the missing items, and damages that occurred on your move. This is not the expectation of our company. We take moving very serious! Your feedback is shared to our performers, so that they enhance in the future to ensure these problems never happen again. Our system shows that our management compensated you in the bill for the inconvenience. We truly apologize for the service once again. If you have any further questions or concerns that ... read more

Frequently asked questions about LIOO Moving

How is LIOO Moving rated?

LIOO Moving has a 4.5 star rating with 433 reviews. 

When is LIOO Moving open?

LIOO Moving is open now. It will close at 9:00 p.m.