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LOCAL Public Eatery Gastown
- Restaurants
- Vancouver, BC
About this business
Location details
3 Alexander St, Vancouver, Vancouver, BC, V6A 1B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Pretty unimpressed. The guaranteed about Chill Winston was the great service and that has significantly gone down hill. Our server needed to be flagged down every time we needed something and even then didn't come right away. Drinks took forever and payment took even longer. Probably won't come back, or it definitely won't be my first choice in an area with so many options.
Business response:
Hey Maya, The experience you've described is not a reflection of the high service standards we have at the Local Public Eatery Gastown, so we would very much like to speak with you in detail about your visit. Kindly send an email to bjones@localpubliceatery.com... with the date and time you were here. Our team is committed to providing our guests with respectful service, and it is our sincere hope that you will give us another chance to provide you with a five-star experience in the future. Respectfully, Brody Jones Genera... read more
Checked out the locals new location (since it took over the beloved Chill Winston) just for a cocktail. Asked the server if they make their whisky sours with egg white and she said yes, when the sours were dropped off it was not made that way. Would drink it without it anyways but wanted to let her know, when I did she said "oh the bartender must be new" and walked away.... Not that it was the end of the world, but just a disappointing lack of customer care.
Business response:
Hey Dallas, I'm sorry to hear that about your experience at Local. I would love to speak with you further about this if you would be open to emailing me at bjones@localpubliceatery.com with your contact information. I hope to hear from you soon and thank you for taking the time to write in feedback. Best, Brody | General Manager
Frequently asked questions about LOCAL Public Eatery Gastown
How is LOCAL Public Eatery Gastown rated?
LOCAL Public Eatery Gastown has a 4.5 star rating with 4,427 reviews.
When is LOCAL Public Eatery Gastown open?
LOCAL Public Eatery Gastown is open now. It will close tomorrow at 12:00 a.m.