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LOCAL Public Eatery Gastown

4.5

About this business

Location details

3 Alexander St, Vancouver, Vancouver, BC, V6A 1B2, Canada

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to 2:00 a.m.
Sat10:00 a.m. to 2:00 a.m.
Sun10:00 a.m. to Midnight
4.53,481 reviews
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Sally C.'s profile image
Sally C. 
rating
a year ago

I've been to LOCAL twice and sadly both times the service was EXTREMELY slow and I don't think I'll be going to this restaurant again. At the door it says they open at 10am on weekends, we got there at 10:20am. The restaurant was open but we weren't allowed in because they were waiting for their servers to come in. They had empty tables and had multiple people waiting in line outside. They could have at least let us take a seat and offer some water. We were finally seated after 30 mins (this whole time those tables were em... read more

Business response:

Hi Sally, We're sorry to hear about your previous experience with us. We would love the opportunity to host you again and deliver the service and experience we expect at our establishment. Please contact me at jesse.wyman@localpubliceatery.com at your convenience and I will be happy to assist you. Thank you, Jesse Wyman - Bar Manager - Local Public Eatery Gastown 

M D.'s profile image
M D. 
rating
a year ago

I asked a question about a menu item, and I was given false information. I ordered the Caesar salad, and it was disgusting. There were whole leaves of lettuce, drenched in dressing. Totally disappointed. 

Business response:

Hello, Sorry for any inconvenience. We value your feedback. Please feel free to reach out to me at daniel.pelkie@localpubliceatery.com, we would love to make it up to you. Best, Daniel Pelkie Assistant General Manager Local Public Eatery Gastown 

S K.'s profile image
S K. 
rating
2 years ago

SCAM ALERT!!! Do not drink the cheap nasty rosé they offer at the entrance. What is presented as a freebie to lure you in turns out, they charge you $2.25 per shot. Tourist trap. Very dishonest tactic. 

Business response:

Hello, Thank you for taking the time to share your experience with us at LOCAL Public Eatery Gastown. We are sorry to hear about your disappointment with our rosé offering and the misunderstanding regarding the cost. We would like to clarify that our complimentary rosé samples are intended for you to have a taste and decide if you would like to order a full glass, bottle or just enjoy a refreshing sample. We apologize if this wasn't properly communicated to you. We appreciate your feedback and will ensure that our staff pr... read more

Neil V.'s profile image
Neil V. 
rating
2 years ago

This review is purely based on the hostess that worked between the hour of 1900 to 2000 on 5/27/2023. We had put our name down for a table of 2 and I was told that the wait was going to be 30-45 minutes. I was fine with that because I understood that it was a Saturday night and the place looked pretty busy. However, after 25 minutes I had followed up with the hostess to see how much longer and she replied with "oh we'll call you when a table is ready, no worries." What set me off was the fact she started seating folks that c... read more

Kid N.'s profile image
Kid N. 
rating
2 years ago

I had a burger. It was quite good a little bit on the pricey side. However, the burger was good. The only thing that I was very disappointed and I'm saying very disappointed. They did not have root beer. So I doubt I'll be coming here again unless they put it back on the red menu like come on which burger place does not have root beer. That's an American tradition 

Ben H.'s profile image
Ben H. 
rating
2 years ago

Six of us arrived at Local at around 10 pm, Saturday November 5th. Server served us until 12:30. We got our bills and decided, since we had a long train home we'd get another round of shots for the road. So because we had paid, we all got up and went to the bar to take the final shot. Server told us we'd have to find a table because he can't serve us at the bar. Fair! We all complied and walked to a tall table to stand at. The manager then comes over, annoyed. Asks us what we were doing, and that we couldn't just walk in of... read more

Business response:

Hi Ben, Thank you for visiting LOCAL in Gastown and taking the time to leave your review. I am very disappointed to hear about your recent visit with us, and how you left leaving our establishment. I would like to connect with you and discuss this experience with you further. I will be taking immediate action regarding the staff you interacted with. If you could reach out to myself directly at jlivingston@localpubliceatery.com at your earliest convenience I would love to hear more about where our team missed the mark for yo... read more

Taylor S.'s profile image
Taylor S. 
rating
4 years ago

The breakfast sandwich and breakfast hash with beef were both really yummy. I ordered an orange juice and got like 1/4cup of watered down Tropicana in a highball glass that was 60% ice...really bizarre and the combination of watering it down so much plus filling it with ice tasted awful. How expensive is it for them to just give a person a normal glass of orange juice..? 

Business response:

Thank you so much Taylor for taking the time to write in this review. We are so grateful for your feedback and we are making direct impacts to ensure we are providing our juice program as intended. We would love to host you again soon, feel free to reach out to me and I will set you up with a reservation. Looking forward to connecting soon! Kyra Harley-AGM/kharley@localpubliceatery.com 

J C.'s profile image
J C. 
rating
6 years ago

I ordered the veggie burger and couldn't eat it because there was too much mayo, it was such a poorly put-together burger. It was also $18.50 CAD. My husband asked for the pasta which was very small portioned and we asked for no cheese, but it came with cheese. Nothing for kids here and the service seemed slow and not enough waitresses. Our waitress was nice and felt bad about the mix up and took off the meal from the bill. 

Business response:

Hello J, I am disappointed to hear that your experience was not as great as we would have liked. I would love the opportunity to connect with your further to discuss your feedback. We want to ensure we are improving through guests experiences and we would also love the chance to invite you back to experience exactly what we pride ourselves on. Please email me at kharley@localpubliceatery.com, Looking forward to connecting soon, Kyra Harley-AGM 

Flo C.'s profile image
Flo C. 
rating
6 years ago

Hello, I am leaving this review because I am hoping that Local Gastown reads this. My husband went out to eat with his buddy and ordered a Virgin Caesar because he was taking cough medicine due to a cold. When he got home, he was feeling really off and it was clear to me that he had been given something with alcohol in it (he was flushed, his breath smelled of alcohol). I am asking if Local Gastown please double check their drink orders? I don't want to see this happen to someone who orders a virgin drink because they can... read more

Business response:

Morning Flo, we again want to thank you for bringing this to our attention. As I replied previously, I would love to get in contact to discuss the situation further. Please feel free to reach out to continue the conversation- kharley@localpubliceatery.com- Looking forward to hearing from you, Kyra Harley-AGM 

Frequently asked questions about LOCAL Public Eatery Gastown

How is LOCAL Public Eatery Gastown rated?

LOCAL Public Eatery Gastown has a 4.5 star rating with 3,481 reviews. 

When is LOCAL Public Eatery Gastown open?

LOCAL Public Eatery Gastown is closed now. It will open at 11:00 a.m.