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LOCAL Public Eatery Gastown
- Restaurants
- Vancouver, BC
About this business
Location details
3 Alexander St, Vancouver, Vancouver, BC, V6A 1B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
This review is purely based on the hostess that worked between the hour of 1900 to 2000 on 5/27/2023. We had put our name down for a table of 2 and I was told that the wait was going to be 30-45 minutes. I was fine with that because I understood that it was a Saturday night and the place looked pretty busy. However, after 25 minutes I had followed up with the hostess to see how much longer and she replied with "oh we'll call you when a table is ready, no worries." What set me off was the fact she started seating folks that c... read more
I had a burger. It was quite good a little bit on the pricey side. However, the burger was good. The only thing that I was very disappointed and I'm saying very disappointed. They did not have root beer. So I doubt I'll be coming here again unless they put it back on the red menu like come on which burger place does not have root beer. That's an American tradition
Six of us arrived at Local at around 10 pm, Saturday November 5th. Server served us until 12:30. We got our bills and decided, since we had a long train home we'd get another round of shots for the road. So because we had paid, we all got up and went to the bar to take the final shot. Server told us we'd have to find a table because he can't serve us at the bar. Fair! We all complied and walked to a tall table to stand at. The manager then comes over, annoyed. Asks us what we were doing, and that we couldn't just walk in of... read more
Business response:
Hi Ben, Thank you for visiting LOCAL in Gastown and taking the time to leave your review. I am very disappointed to hear about your recent visit with us, and how you left leaving our establishment. I would like to connect with you and discuss this experience with you further. I will be taking immediate action regarding the staff you interacted with. If you could reach out to myself directly at jlivingston@localpubliceatery.com at your earliest convenience I would love to hear more about where our team missed the mark for yo... read more
The breakfast sandwich and breakfast hash with beef were both really yummy. I ordered an orange juice and got like 1/4cup of watered down Tropicana in a highball glass that was 60% ice...really bizarre and the combination of watering it down so much plus filling it with ice tasted awful. How expensive is it for them to just give a person a normal glass of orange juice..?
Business response:
Thank you so much Taylor for taking the time to write in this review. We are so grateful for your feedback and we are making direct impacts to ensure we are providing our juice program as intended. We would love to host you again soon, feel free to reach out to me and I will set you up with a reservation. Looking forward to connecting soon! Kyra Harley-AGM/kharley@localpubliceatery.com
I ordered the veggie burger and couldn't eat it because there was too much mayo, it was such a poorly put-together burger. It was also $18.50 CAD. My husband asked for the pasta which was very small portioned and we asked for no cheese, but it came with cheese. Nothing for kids here and the service seemed slow and not enough waitresses. Our waitress was nice and felt bad about the mix up and took off the meal from the bill.
Business response:
Hello J, I am disappointed to hear that your experience was not as great as we would have liked. I would love the opportunity to connect with your further to discuss your feedback. We want to ensure we are improving through guests experiences and we would also love the chance to invite you back to experience exactly what we pride ourselves on. Please email me at kharley@localpubliceatery.com, Looking forward to connecting soon, Kyra Harley-AGM
Hello, I am leaving this review because I am hoping that Local Gastown reads this. My husband went out to eat with his buddy and ordered a Virgin Caesar because he was taking cough medicine due to a cold. When he got home, he was feeling really off and it was clear to me that he had been given something with alcohol in it (he was flushed, his breath smelled of alcohol). I am asking if Local Gastown please double check their drink orders? I don't want to see this happen to someone who orders a virgin drink because they can... read more
Business response:
Morning Flo, we again want to thank you for bringing this to our attention. As I replied previously, I would love to get in contact to discuss the situation further. Please feel free to reach out to continue the conversation- kharley@localpubliceatery.com- Looking forward to hearing from you, Kyra Harley-AGM
This is probably my worst bar experience . Beer is flat, chicken wing amount was very limited and perrogies were bland.
Business response:
We are very sorry to hear you had a negative experience. We strive to provide the best hospitality possible. If you are open to chatting further, please do reach out to me at kharley@localpubliceatery.com- I look forward to connecting with you soon. Kyra Harley-Night Manager
Being a huge supporter of local by coming here on the regular. I was completely disappointed by their new nachos. My partner and I came here with the excitement of having a full order of nachos that we enjoy on the regular but we were never informed by the changes that occurred. We love the kitchen staff that assemble all the dishes because they do a fabulous job day in and day out. We are disappointed by the direction the culinary team has decided to move in and will not be regular customers moving forward.
Business response:
Morning Peter, thank you so much for your feedback. We are definitely wanting to hear all specifics about the missings for you on the Nachos. As the test store for the brand we often go through different recipes to perfect for the rest of the stores. I would love to get in contact to discuss your feedback. Feel free to email me at kharley@localpubliceatery.com. Thank you again!
Im from seattle washington. i came in with a group of 6 people and we all ordered dishes. upon ordering my dish (hippy egg on toast on happy hour menu) the toast was cold and dry and very difficult to eat. the eggs (poached) were cold and were cooked all the way well done when i asked for them to be runny. when i informed the waitress of this matter she didnt seem to assist and tried to explain her way out of it as if i dont know my food pallet. wouldnt ever go to this place again. terrible service
Business response:
Morning Mozers, I want to start off by thanking you for taking the time to write in this review. We sincerely apologize for the experience you had with us and we want to ensure that your feedback has immediate action and that the appropriate conversations are had. I would love to touch base on some specifics about your visit so we can have direct impact. Feel free to email me at your earliest convenience, kharley@localpubliceatery.com. Thank you again, look forward to hearing from you, Kyra Harley-Night Manager.
Frequently asked questions about LOCAL Public Eatery Gastown
How is LOCAL Public Eatery Gastown rated?
LOCAL Public Eatery Gastown has a 4.5 star rating with 3,888 reviews.
When is LOCAL Public Eatery Gastown open?
LOCAL Public Eatery Gastown is closed now. It will open at 10:00 a.m.