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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
The dining experience did not meet our expectations given that we were dining at a high end celebrity chefs restaurant. The risotto was the most disappointing. Other dishes were fine but not memorable.
Business response:
Thank you for your review. We send our apologies for not exceeding your expectations and will use your feedback as a tool on how we can improve. We hope you'll consider giving us a second chance to prove that we can be better. Regards, The Team at Luna by Giada Scottsdale
Our server Tony was great. Very energetic and helpful
Business response:
Thank you for the kind words about Tony and thank you for coming to Luna by Giada.
Everything was excellent! The food was fresh with a wide array of flavors. Sausage Pizza, lobster, lemon spaghetti and Noni were all delicious. Service was on point all night. Great atmosphere. We’ll be back again!
Business response:
Thank you very much for your review. We look forward to welcoming you back in the future.
The support staff was great and seemed to be focused on high level of hospitality. Our server seemed overwhelmed resulting in slow service. Our bar service lagged far behind good timing at each point in our meal.
Business response:
Thank you for your review and feedback. We will continue to focus on making sure that we deliver the best customer experience.
Great dishes with freshness of lemon and grated Parmesan like me snow capped dishes! Yum
Business response:
Thank you for your feedback. We look forward to seeing you in the future.
We had a 6:45 reservation and did not get seated till 7:15. Main hostess was kinda of snotty. The bartender and our waitress Hailey were very nice. The food was average, pricey for what you get.
Business response:
Thank you for sharing your recent experience. We apologize for the delay in seating and any discourtesy you encountered. Your feedback helps us improve our service. We're glad you found our bartender and Hailey to be pleasant. We are disappointed to learn that the quality of our food did not meet your expectations. Providing exceptional cuisine is a priority for us. We will review our menu offerings and culinary processes to ensure that we maintain the high standards that our guests expect.
Our server, Ken was phenomenal! I am so glad that we sat outside because inside was very very loud! It was a beautiful evening to sit outside!
Business response:
Thank you very much for your review and of Kens service. We will be sure to let him know.
Had a lovely evening at Luna by Giada’s Our server Ken was so delightful and made our night so special. So glad we ate outside as we were able to listen to the music and still hear each other! LOL Everything we ordered was so delicious! We will definitely be coming back again! Thank you for opening a restaurant here in Arizona Giada!
Business response:
Thank you for sharing your wonderful experience at Luna by Giada's! We're delighted to hear that Ken provided exceptional service and helped make your evening special. It's great to know that you enjoyed dining outdoors and that the ambiance enhanced your experience. We're thrilled that you found everything delicious and that you plan to return. We appreciate your kind words and look forward to welcoming you back soon!
This was our second time to visit. Great service.
Business response:
Thank you so much for the 5-star review! We are ecstatic to hear that we exceeded your expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,817 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.