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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
My husband and I were excited to try this new restaurant in the Valley. We made a reservation but realized we wanted to make it earlier for our movie and it was easy to change the time. The hostesses were kind and sat us right away. We enjoyed a few cocktails and split a Cesar salad that was delicious. My husband then had a steak which he said was a little too over-seasoned for his liking and was disappointed that the potatoes weren’t mashed but more of a fingerling potato. Overall he was not impressed. I asked the waitress ... read more
Business response:
Thank you for your review. We send our apologies for not exceeding your expectations and will use your feedback as a tool on how we can improve. We hope you'll consider giving us a second chance to prove that we can show you a greater experience. Regards, The Team at Luna by Giada Scottsdale
We went to Promo to celebrate 4 birthdays. We have been to Giada’s restaurant in Vegas and we’re so excited to try her new restaurant in Scottsdale. Everything was average at best. Our pork chop was undercooked. We ordered 2 lemon soufflés and they both came out very undercooked. The manager came out and said they would remake them. Again, they came out looking and tasting like liquid egg whites. The chef came out and asked what was wrong. We poured out the liquid from the cup it came in and explained that the lemon soufflé ... read more
Business response:
Thank you for your review. We send our apologies for not exceeding your expectations and will use your feedback as a tool on how we can improve. We hope you'll consider giving us a second chance to prove that we can be better. Regards, The Team at Luna by Giada Scottsdale
Beautiful place but overpriced, food was just OK,
Business response:
Thank you so much for the 5-star review! We are ecstatic to hear that we exceeded your overall expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Appetizers were great, main course is less than to be expected. Wine options were poor
Business response:
Thank you for your review. We send our apologies for not exceeding your overall expectations and will use your feedback as a tool on how we can improve. We hope you'll consider giving us a second chance to prove that we can be better. Regards, The Team at Luna by Giada Scottsdale
Bad wine list with no Italian wine, $42 dollar pasta with two shrimp and cream sauce that could have come from Olive Garden. Ok for tourists but otherwise stay home. Disappointing after an incredible meal at her Las Vegas restaurant.
Business response:
I’m sorry to hear your recent experience at Luna didn’t meet your expectations. Your feedback is valuable, and we’ll take it into consideration as we work to improve. We hope you’ll give us another chance in the future. Regards, The Team at Luna by Giada Scottsdale
Nice ambience and service, but the food is very mediocre and expensive. Ordered the vodka sauce pasta dish with scallops and a salad and the bill was $91. Not worth going back.
Business response:
Thank you for your feedback. We’re glad you enjoyed the ambience and service but are sorry to hear the food didn’t meet your expectations. We appreciate your comments and will use them to improve and hope to have you back for an improved dining experience. Regards, The Team at Luna by Giada Scottsdale
Worst meal I have had forever. Most everything was try. I dine at nice restaurants and this was less than desirable. They missed the mark epically
Business response:
I'm really sorry to hear about your experience. This is not the standard we aim for, and your feedback is important to us. We’d appreciate the opportunity to make things right. Please reach out to us directly so we can address your concerns. Regards, The Team at Luna by Giada Scottsdale
Would be nice if we were comped desert for our 48th anniversary but we did not
Business response:
Thank you for celebrating your 48th anniversary with us! We appreciate your feedback and are delighted you chose to spend such a special occasion with us. We're sorry that we missed the opportunity to make it even more memorable with a complimentary dessert. We hope to welcome you back soon for another wonderful dining experience. Regards, The Team at Luna by Giada Scottsdale
The food and service were excellent as I expected based on previous visits to Giada’s restaurant in Las Vegas. Unfortunately I won’t be returning due to the noise level. It was impossible to have a conversation, and I really didn’t enjoy the experience. It didn’t help that there was a table near us with screaming children, but I think the noise would have been too much without them.
Business response:
Thank you for your feedback and for your continued patronage. We apologize for the noise disturbance during your recent visit. We understand how important a pleasant dining atmosphere is, and we'll take your comments into consideration for future improvements. We hope you'll reconsider and give us another chance to provide you with a more enjoyable experience. Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,352 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.