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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
No options for pasta for person with dairy allergy. Was really looking forward to trying some. Very expensive and added 3.5 percent to all checks.
Business response:
Thank you for sharing your feedback with us. We apologize for not offering pasta options suitable for your dairy allergy during your visit. We take dietary restrictions seriously and will review our menu options to better accommodate our guests. Regarding pricing, we strive to be transparent and regret any confusion caused by the additional charge. Your comments will help us improve, and we hope you'll consider dining with us again in the future. Regards, The Team at Luna by Giada Scottsdale
Very delicious meal but definitely overpriced. Dinner and drinks for 6 people was 700 dollars
Business response:
Thank you for sharing your feedback with us. We appreciate your patronage and apologize if you found the pricing higher than expected. We strive to provide value through our quality ingredients and service, and we hope to welcome you back for another enjoyable dining experience. Regards, The Team at Luna by Giada Scottsdale
Terrible service. Food was mid. VERY disappointed — I had high hopes for dining with “Giada”.
Business response:
We're sorry to hear about your disappointing experience. Your feedback is important to us, and we'd like to make things right. Please reach out to us directly so we can address your concerns and improve. Regards, The Team at Luna by Giada Scottsdale
We asked if they gave Veterans discount. Just wondering thats all so the waitress asked the manager if they did. The manager was cold and just said no thats all. Everything was going great up until then all he had to say was I’m sorry no we don’t, but he was unfriendly. Sorry. Everything else was great
Business response:
Thank you for letting us know about your experience. We apologize for any discomfort caused during your inquiry about the discount. We appreciate your feedback and hope to welcome you back for another great visit soon. Regards, The Team at Luna by Giada Scottsdale
The Caesar salad full of dressing and croutons. Could not even taste the lettuce. A server walked past our table swing a ponytail with hair flying everywhere, at least five times.
Business response:
Thank you for bringing this to our attention. We're sorry to hear about your experience with the Caesar salad and the server's appearance. Your feedback is important to us, and we will address these issues with our team to ensure we improve. We hope you'll give us another chance to provide you with a better dining experience in the future. Regards, The Team at Luna by Giada Scottsdale
Was there at opening 5pm service was very slow food portion small the 3.5% add on was a waste of my time the four of us would not go back there ..
Business response:
We're sorry to hear about your disappointing experience at Luna. Your feedback is valuable to us. We apologize for not meeting your expectations and appreciate your honesty. We'll take your comments into consideration to improve our service and offerings. Thank you for sharing your experience with us, and we hope we can make it up to you! Regards, The Team at Luna by Giada Scottsdale
Food is great - service is that of a mid range restaurant. I would say up your game . .
Business response:
Thank you for your feedback. We're glad to hear that you enjoyed the food at Luna. We apologize if the service did not meet your expectations; your comment about upping our game is noted and appreciated. We strive to provide a great overall dining experience, and your input helps us improve. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Regards, The Team at Luna by Giada Scottsdale
We were really excited to visit Giada's new restaurant, but overall, I was left feeling a bit underwhelmed. First, the atmosphere is beautiful - gorgeous decor, and great views into the kitchen one way, and camelback the other way. Wonderful! The focaccia was incredible. However, someone in our party had a dairy allergy, and we felt like they weren't prepared to deal with this. The main course presented was both expensive, and very, very underwhelming. We've had better sauce from a jar. Presentation was basic. It was so disa... read more
Business response:
Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced regarding your main course and the handling of dietary restrictions. Your concerns about service and the overall dining experience are taken seriously, and we're committed to addressing them to ensure every guest leaves satisfied. We appreciate your patience as we continue to refine our offerings and service. Please consider giving us another chance in the future for an improved dining experience. Regards, The Team at L... read more
The risotto with scallops was extremely bland and overall lacked flavor but the scallops were delicious.
Business response:
Thank you for your feedback. We apologize that the risotto did not meet your expectations, but we're glad you enjoyed the scallops. We'll take your comments into consideration to improve our dish. We hope to have another chance to impress you in the future. Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,352 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.