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Award-Winning Roofers in Tucson & Phoenix 20+ Years of Roofing Repairs & Replacements At Lyons Roofing, we provide full-service re-roofing and roof repairs to homeowners and building owners throughout Arizona. Licensed and bonded, our roofing contractors combine the latest technology, highest quality materials, and most advanced techniques with decades of industry-leading, client-recommended service. As an industry leader, the Lyons Team sets the standard of excellence in roofing. We are dedicated to providing peace of min... read more
878 W Illini St, Phoenix, AZ, 85041, United States
Get directionsI have dealt with Lyon Roofing before. Although they are not the cheapest their work is first class and personnel is very professional. I would definitely call them again. removed bridge tiles, installed sollite, reinstalled tile, changed out broken tiles.
Business response:
Thank you so much for your continued confidence in our team. As you may know our motto is "Creating Customers for Life", these relationships are exactly what we have in mind when we made that promise to our customers. Gratefully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Very professional operation. Knowledgeable assessment clearly in our best interest, not maximizing profit for the company. Excellent cleanup as the job progressed. Came up with novel modification to scuppers to permit free flow of rainwater, when the scuppers weren't properly installed during original construction of the house. Made heroic efforts (worked New Year's Day) to include added scope of job within the original schedule. This allowed me to meet important deadlines. Remove old foam roof and install new one. Modify ex... read more
Business response:
Thank you for your kind words about our foam installation team. It is interesting, one would think the solutions for a roof remediation are standardized. Some that have been in the industry for their lifetime still say that they are learning something new everyday. Finding solutions to make your project a win-win is our top priority. New Years Day, Wow! If you knew them like I know them, you would know what a big deal it is to work New Years Day. (Kidding...sort of). Again, thank you for taking the time to share your insight... read more
I've never dealt with a company so quality conscious and responsive. They were the first to respond to the request for estimate. They came out the next day and spent considerably more time than their competitors. Their estimate was the highest we received, but their professionalism led us to believe it would be worthwhile. They also offered the best guaranty. As soon as we signed with them, we started getting emails and calls EVERY day from service managers and project managers. Before starting and during the 1.5-week job, t... read more
Business response:
Thank you so much for taking the time to share the details of your experience with Lyons Roofing. The experience you describe is the model to which we strive. My apologies regarding the paint, this should have been communicated to you. Our license only allows us to do work directly related to the installation of the roof. Again, thank you for the kind words. Happy New Year. Ann Pepper Director of Business Development apepper@lyonsroofing.com
consultation .
Business response:
Thanks for the nice grade! Happy Holidays. Ann Pepper apepper@lyonsroofing.com
My patio roof needed repairs. Did the job as promised and very professionally done.
Business response:
Thank you for your feedback. It is appreciated. If there is any other way we can be of assistance, please do not hesitate to let us know. Ann Peppper apepper@lyonsroofing.com
The project went well with some delays due to employee illness and prior commitments. The crews that worked on the project knew what they should do and worked diligently to complete their portion of the job. I was impressed with the professionalism of the managers and crew and they all appeared to have specialized expertise in this line of work which is roofing and decking. When technical issues aroseon which I wanted a second opinion we got the operations manager involved and he was very knowledgeable in all areas of roofin... read more
Business response:
Thank you for your feedback. The Pli Deck walk deck system is the premier choice for long term remediation of walk deck surfaces. Unless the product being installed is designed for foot traffic it is only a perceived cost savings over installing the right product. Thanks again for sharing your insight with other Angie's list members. We look forward to working with you on your roof issues as well. Enjoy the holidays! Ann Pepper Director of Business Development apepper@lyonsroofing.com
I had a roof check, for the second time. Both times I was told that the roof was in good shape for another 3-5 years. My purpose in writing is solely that I believe them to be very honest in the way they do business. They are in the referral network of a local referral network that is run by a fairly well-known former contractor. That network has a very good reputation and that is how I found Lyons about seven years ago. When the time comes for me to get a roof done they will be one of the contractors that I obtain a bid fro... read more
Business response:
Why thank you for your kind words. Honesty comes very easy to us. It is the standard by which we operate. We look forward to working with you in the future. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Two men came to discover the source of my leak problem. they were on time and quite professional. after tentatively deciding where the origin of the leak may be, they tested their theory with my water hose and the leak began. They quoted me a price that was actually lower than some competitive offers, but their price was lower because they did a better job of identifying the actual source of the leak. therefore not so much work was required to resolve my problem. I was very impressed with the problem solving process and the ... read more
Business response:
First of all my apologies for not respoding to your comments earlier. My goal is to use this forum of candid feedback from our customers as the barometer by which I measure the effectiveness of our processes. You are our boss after all, and feedback from the boss is what is needed to do a good job. So, that being said, thank you for taking the time to share the details of your experience with Lyons Roofing. It is appreciated. Best always, Ann Peppper Director of Business Development apepper@lyonsroofing.com
They did a fine job. They were one of the only companies we called that actually returned our call. They were able to accommodate to my schedule and complete the work within a week of my call. It was two guys who came to do the service and they were done within an hour. There were no issues at all. They did a quick replacement of some roof tiles.
Business response:
Thanks for your kind feedback as to our service work on your home. Thanks for taking the time to provide that feedback. Ann Pepper Director of Business Development apepper@lyonsroofing.com
Lyons Roofing has a 4.9 star rating with 938 reviews.
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