This profile has been claimed by the business owner or representative.
Lyons Roofing
- Contractors
- Phoenix, AZ
About this business
Award-Winning Roofers in Tucson & Phoenix 20+ Years of Roofing Repairs & Replacements At Lyons Roofing, we provide full-service re-roofing and roof repairs to homeowners and building owners throughout Arizona. Licensed and bonded, our roofing contractors combine the latest technology, highest quality materials, and most advanced techniques with decades of industry-leading, client-recommended service. As an industry leader, the Lyons Team sets the standard of excellence in roofing. We are dedicated to providing peace of min... read more
Location details
878 W Illini St, Phoenix, AZ, 85041, United States
Get directions
They were very professional and very helpful with a lot of maintenance tips (things that I could do to help my roof). They came on time. They came and gave me an estimate.
Business response:
Thanks for sharing. Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
I requested a quote for maintenance recoating of my flat roof onMar 25th via their Web Site. I received a responseemail within 3 business days scheduling an inspection with Paul LaNue, President of the company. Paul arrived within the scheduled window and was very professional. He explained their complete process and how the quote and work would proceed if they got the job. The company uses a spray-on product that reduces application time. The home (and flat roof of approx. 4500 SqFt) is 6.5 years old with no evidence of lea... read more
Business response:
Thank you for taking the time to recap your experience with Lyons Roofing. Paul is not only a fabulous estimator he is also our owner and president (he probably didn't fess up to that). I am glad this was a good experience for you and we look forward to having you as a "customer for life". Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
They were the best company I ever worked with as far as services for the home. They were honest, on time, courteous to my neighbors. Their customer service, project manager, the laborers and the owner were all very communicative and gave me a great experience. Roofing
Business response:
Wow, thanks for setting the bar so high. Kidding aside, thank you for your kind remarks. We work very hard to get it right, we are not always perfect, but it is our goal. I will share your comments with the employees that made the difference. Again, thanks. Ann Pepper Director of Business Development apepper@lyonsroofing.com
Lyons is extremely hospitable, professional and honest. They are based in Phoenix and were honest when they said it would take a couple of weeks to get me an estimate. They showed up on the date promised and provided a reasonable estimate. This was a smaller job and there was some waiting to get scheduled for the work itself. I am very happy with their work and consider it well worth the wait for the quality of the job they did. I will definitely use them in the future when I will need some more extensive work done. Lyons fi... read more
Business response:
Thank you so much for your kind comments. So much attention gets placed on customer service issues. Yes these are very important components of the customer experience, however...thanks for pointing out what we do best...Roofing. We look forward to working with you again in the future. Ann Pepper Director of Business Development apepper@lyonsroofing.com
There were a few blisters coming up on the foamwhich is what they repaired.I have a flat roof. I found that the roof was still under warranty. They had someone come out within a day or two. took some pictures. I had some guys come out to fix the roof at no charge. I had a really good experience. Reroofed and repaired my roof.
Business response:
Thank you for sharing your experience with Lyons Roofig. We are happy to be part of the solution. Best regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
I chose another Angie's List "A" rated roofer based strictlyon price. If the estimatedifference had been just$500 or so, I probably would have chosen Lyons. I would highly recommend Lyons Roofing and particularly Mike Randolph. I contacted Lyons Roofing for an estimate on a complete re-roof of my home. From the initial contact through the estimate process, everyone was very professional and knowledgeable. Mike Randolph, theestimater, was very thorough, professional, and followed-up with me after presenting the estimate to an... read more
Business response:
Thank you for taking the time to post this review. Mike Randolph is without a doubt a special person and we are happy that he is part of the Lyons team. Thanks again, Ann Pepper Director of Business Development apepper@lyonsroofing.com
We were pleased. They were fine with cleaning up. Many people may be looking at a whole roof job and we were not. We looked for a couple of bids and it was for a small area. A lot of roofers will charge for an entire roof. They will say it will be $25,000 for a whole new roof but this guy did not. We used Lyons Roofing for a roofing issue. They patched a part of the roof.
Business response:
Thank you for your kind words. We always seek to provide solutions that make sense for our customer. That's not to say when a roof is beyond its useful life- we would recommend a full roof too! In your situation it must have made sense to do a partial roof. Customers for Life- we operate by that mantra. Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Very good service, we had a leak after they refoamed the roof approx 1 year after initally doing it and they returned promptly and fixed it no charge. Can't complain. They refoamed part of our remodel and did some extensive repair
Business response:
Thank you for taking the time to share your positive experience with Lyons. It is appreciated. Ann Pepper Director of Business Development apepper@lyonsroofing.com
From the original quote visit through the final payment, the project was handled very professionally. There were no surprises, helpful insights and recommendations, and exact quote. Replace clay tile roof on approx.40% of house, repair leaks
Business response:
Thanks so much for your detailed review of our services. Your feedback is appreciated. Ann Pepper Director of Business Development apepper@lyonsroofing.com
Frequently asked questions about Lyons Roofing
How is Lyons Roofing rated?
Lyons Roofing has a 4.9 star rating with 938 reviews.
When is Lyons Roofing open?
Lyons Roofing is open now. It is open 24/7.