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Lyons Roofing
- Contractors
- Phoenix, AZ
About this business
Location details
878 W Illini St, Phoenix, AZ, 85041, United States
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It is an extensive operation and Lyons completed the job in two days. At the end of the first day, they cleaned up so well, it was impossible to tell that work was being done if you didn't see the tiles stacked on the rooftop. The quote was very reasonable - seeming even more so after the work was done. One piece of plywood needed replacement and that charge was additional, but they told me before the work began that it was a possibility. Everyone I dealt with at Lyons was pleasant and professional. It was worth every penny ... read more
We called the office staff to arrange an estimate on November 9th. The staff were very helpful and arranged for Chris to come out on November 15. He was right on time, assessed the problem, and wrote up an estimate. We approved the work, and were told that repairs were about 2 weeks out. Chris covered the holes with plastic in case it rained. The next day, November 16, Chris called to say that he had time to fix the roof that day. He had taken a piece of single to try to match it up (the shingles used on our roof are no long... read more
I had been told that getting a roofer after the storm of July 25, 2006, was going to take quite a while, as there were a large number of homes with roof damage throughout the area. However, I went to Rosie's on the House website and got a couple names. Lyons called me back right away. I had a free estimate by August 5 and the repair was completed on August 17th. They were excellent and were able to find matching tiles, even though the original tiles had been discontinued. Roofing repair/replacement of missing and cracked cem... read more
Workers were always on time, did a good job of keeping me informed of their progress and of any problems encountered during their work. They identified and showed me rotted plywood and facial board. Contacted their wood guy, and he came out and replaced rotted wood for a reasonable sum. I'm sure some roofers would have just laid felt over the bad wood and not told the customer about it. Was very satisfied with Lyons work and communication during the project. Would recommend Lyons for roofing, and would use them again if need... read more
unknown REQUESTED ESTIMATE OF A ROOFING SERVICE CALL AND REPAIR. THEY GOT BACK TO ME PROMPTLY AND GAVE ME AN ESTIMATE. ALTHOUGH I DID NOT HIRE THEM TO DO THE JOB, THEY SEEMED TO HAVE A PROFESSIONAL ATTITUDE.
VERY PROFESSIONAL APPROACH, WITH EXCELLENT COMMUNICATIONS REGARDING JOB START DATE, STATUS, ETC. YARD CLEAN UP WAS EXCELLENT, WITH NO DAMAGE DONE TO LANDSCAPING. REMOVED OLD ROOFING MATERIAL AND INSTALLED NEW ROOF.
THE ROOFER WAS ON TIME, VERY POLITE AND HELPFUL. HE ALSO GAVE ME ADVICE ON WHAT TO DO ABOUT ANOTHER PROBLEM I HAVE. AND HE LOVED MY DOG. HE HAS CHIHUAHUAS TOO. PATCHED ROOF LEAK.
Nothing happens. No work was done. Contact was minimal at best.
Business response:
[Member Name Removed], Please accept our sincere apologies. Angie'[Member Information Removed] list texts every lead provided and I just ran through all leads back till June and could not find an inquiry with your name. Perhaps another roofing company? I say this as it happens all the time. Any hoot- if you are still in need of roofing services we are here to help. Please contact me directly and I will personally assure you that "something will happen". Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.co... read more
We eventually (couple of weeks) got someone to come out and give us an estimate on 9/14/18 (I know you've been very busy!!!), he quoted firstly $17,000 to replace the whole roof and $1,600 to just repair the immediate damage with the understanding the whole roof would probably need replacing in 1-3 years. Ok fine we paid him 30% down and eventually on 10/3/18 we got a date that was set for 10/23/18 - Great we thought. We get close to that date and just like many before us the office called a week prior to say blah blah blah ... read more
Business response:
Yep I get it. You are right about the storms. You are right about our need to reschedule. You are wrong about the size of the job influencing the wait factor. Service is their own department, their own crews, their own schedule. The re-roof department is equally bogged down. The reschedules are really about a constantly moving schedules due to the inability to work on a wet roof. A wet roof is a dangerous roof. We have a record breaking wet year that has wreaked havoc on our schedule. All that said, it sounds like you may no... read more
Frequently asked questions about Lyons Roofing
How is Lyons Roofing rated?
Lyons Roofing has a 4.6 star rating with 1,381 reviews.
When is Lyons Roofing open?
Lyons Roofing is open now. It is open 24/7.