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5801 Columbia Pkwy #101, Rockford, IL, 61108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Went last week because my wife and I wanted some great Italian food - unfortunately, we did not find it here. She had the Italian beef - the sandwich was tasty enough but was pretty skimpy as far as the beef. I had the pasta arrabiata; we could easily have made better at home - the pasta was overcooked and while the sauce had spice, it was almost flavorless otherwise. Finally, in addition to the service being just ok, the music was too loud - when we asked for it to be turned down some (we were the only customers in the h... read more
The pizza and salad here are great! The food in general is pretty good. The service on the other hand, not so great. If you get Melissa T, expect an attitude and to be argued with. Won't be coming here again.
Business response:
Thank you for your feedback. We apologize for your poor dining experience. Please message us a # so our Owner can call you back and make things right! We again are very sorry.
Normally me and the wife go to the Columbia Pkwy location and never had any complaints. But since we were on the other side of town we went to the Loves Park location. We ordered our drinks and a brushetta appitizer. The bread was about the size of a half dollar and no basil. We ordered a pizza, and one of the ingredients was spinach. There was at least 4 pices of pizza with no spinach on the slices.
In town for business. Ordered an appetizer and entree. Was extremely disappointed with everything. Took one bite of the pasta and barely ate anything else.
Cold food, burnt pizza, messed up order and fried foods that all taste like nasty fish. Yuk, worst meal ever.
Our family has ordered from here very regularly since they have opened, but recently the kitchen has gone dramatically downhill. Missing menu items on a Friday night at 5:30, and incorrect orders the last 3 times I've placed an order with them. The first 2 times we called to complain, a " credit" was supposed to have been added to our account, which never was, so no attempt was made to make it right. This time my wife's order was quite wrong, ordered extra toppings, and there was barely any on it at all, this last time they ... read more
Walked in, ordered an 8" for lunch. The guy told me 10 minutes. After 27 minutes, I asked for update, the guy then informs me that the kitchen printer was broken and didn't print my order. I'm sitting less than 5 feet away for a half hour with no one even batting an eye as to why I've been sitting there so long. No sympathy. No care. Never got to try the pizza. This rating is on service, which was about the worst that a patron could experience. I will make sure to testify of my experience to everyone I can. Not beca... read more
Ordered carry out from this location last night - when I arrived for pick up they had mistakenly given my food to someone else. Further I was told that I would have to wait another 20 minutes for them to get it right. Manager assured me at the second pick up time that he would discount the order. He agreed to this only after I had to voice my dissatisfaction with the treatment I was receiving from the clerk. - He handed me a yellow receipt showing no discount and as well after checking my balance this morning there indeed ... read more
I was turned off by the cleanliness of the place . We went in early were the only ones to sit for dinner and the floor was filthy. After bringing our food out the gnats were flying all around our table. The food is average however they use the same bland sweet diced tomato sauce on their pasta and pizza. Will not be returning again and can see why this place is never busy.
Maciano's Pizza & Pastaria has a 4.5 star rating with 2,221 reviews.
Maciano's Pizza & Pastaria is closed now. It will open at 11:00 a.m.