Madison Reed Hair Color Bar Boca Raton

Sylvia M. 

on Yelp

4 years ago

Came in and asked for my roots to be done. Left with my hair stripped of its blonde‼‼ The staff obviously forgot about me and left product in my hair way too long... I could tell they knew there was a problem because I kept trying to wash out the purple from my hair only leaving it A shade of violet. Check out the photos below from before and after‼‼ 

Sylvia A. 

on Yelp

4 years ago

My hair was ruined. I came in for a Color correction on my roots and the stylist changed my entire head of hair color all over my head. I walked in as a yellow blonde and left with violet and white hair. they forgot about me my stylist was more concerned on going on her break then "The timer for my hair"! 

Camille D. 

on Yelp

4 years ago

BEWARE! Please read this! I've been going to their Color Bar in Boca for about a year or more. Over that period of time I began to notice that my hair was not as full as it used to be. So I attributed it to "the stress of the pandemic" (?) or maybe just that "I'm getting older"(?). I refused to believe it could be either one of those reasons because I'm happy and healthy and get plenty of exercise. When I returned last month for my usual color appt the colorist asked if I had been on any new medication or under any stre... read more

MARGARET W. 

on Yelp

5 years ago

The service level here is all over the place, from five to zero stars. Many of the colorists are young and don't seem to have any training. Also the lack of focus on customer service makes this a commodity type experience. You don't get to pick the stylist and even if you request one they won't honor the request, even if that stylist is working at the time of your next appointment. The salon is cheaply pulled together. In particular the lack of mirrors in front of each chair. I was there this week and had a young, inexperi... read more

Lea A. 

on Yelp

5 years ago

This place used to be amazing. Up until recently, I had been going here for root touch ups since it opened in October 2020. Over the last few months, the decline downhill has been rapid. Not many people working here seem to be around more than a month or so. The colorists are always running behind and they're not very apologetic about it. The space is not very clean, especially the self-blow dry area. Would love to go back if they ever get their act together again, but doesn't look like that will happen anytime soon. 

Joanna C. 

on Yelp

5 years ago

The Most horrible hair service I have ever received in my life!!!! Just look at the pictures! I asked for a balayage Like the first pic.She told me that's fine. I showed her the pic 3 times to make sure she knew what I want. She said "yes, that very realistic to what you will get with our Natural hair color which lights up up to three tones" . So the "hair colorist" paint 8 stripes on the hair outter layers with I don't know what and the results is this Horrible, Horrible brass color!!!! When I told her this is not what I as... read more

Debra J. 

on Yelp

5 years ago

I wouldn't know whether or not the service at the salon is a five star or a one star because I never was able to find the salon in time for my appointment. They have a policy where they charge you 50% if you miss your appointment or are more than 10 minutes late. Once I arrived at salon they indicated that this was not a uncommon problem and that many other people have problems finding the salon and they are trying to fix their Google maps which doesn't put you anywhere near the store . I spent 20 minutes driving around and ... read more

Natalie Z. 

on Yelp

5 years ago

I never leave reviews but my experience was so disappointing! I went to Madison Reed to cover my roots, as I have been doing it at home with boxed color for years. They were busy which I thought was a good sign, but it turned out to be a total disaster. I left with half of my forehead and the side of my face covered in hair dye, which did not come off for three days. I emailed corporate but never heard back. I will never go back! 

Carla W. 

on Yelp

5 years ago

After booking my appointment 7 weeks ago, I just got an email they cancelled my upcoming appointment. No phone call just an email. What kind of customer service is that. Now I go online and I can't make another appoitment for another 3 weeks. I live 30 minutes away from this location so that is why I book my appoitments way ahead of time to make sure my schedule is clear. They need someone to help them schedule appointments better . My last appointment I felt was rushed. I don't mind the no frills but don't act like I... read more