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Madison Reed Hair Color Bar Brea
- Hair Salons
- Brea, CA
About this business
Location details
3381 E Imperial Highway, D2, Brea, CA, 92823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I made an appt online which was fine, got a discount code for 16 off root touchup. I added the gloss and blow dry ( which is extra). When they asked about what color I want I said keep it the same color, just as long as it doesn't have red tones. My hair has read tones and is darker the I thought it would be. I did not get the massage they said you get with the shampoo. . They up sale everything. They told me about the membership about 3 times. The blow dry was not great. I don't know if it was their products or the person ... read more
Business response:
Hi Silver, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Not a great experience. Management should get involved if their staff are trying to juggle customers. Unfortunately all the products they were up selling me on for gloss, etc. did not give me a good outcome. During blow dry there was so much product being dropped in my hair and it was left damp, I walked out with frizzy hair. The person could not style my hair so I told her to just finish up and I came home only to redo my hair. I reviewed my bill and it didn't match what I remember signing for. I called the salon and it we... read more
Business response:
Hi Rosalie, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Terrible salon poor customer service The staff seem unhappy working there. Just plain rude and apathetic.
The stylists are friendly and the product seems gentle on hair, but the salon service is poor with regard to color adjustments or corrections (I had two hair treatments here - one was to correct the first process). I do not recommend getting highlights, balyage or even accents if you have dark hair. The salon apparently does not do toning or adjusting to correct brassiness, or if they claim they do, they do a poor job of it. It also takes 3 1/2 hours to do a root touch up and partial highlight! If you don't like getting you... read more
Frequently asked questions about Madison Reed Hair Color Bar Brea
How is Madison Reed Hair Color Bar Brea rated?
Madison Reed Hair Color Bar Brea has a 4.1 star rating with 177 reviews.
When is Madison Reed Hair Color Bar Brea open?
Madison Reed Hair Color Bar Brea is closed now. It will open tomorrow at 10:00 a.m.