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13850 City Center Dr, Suite 5030, Chino Hills, CA, 91709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I've been a customer for 2 years. I have a pro plus membership because I have to get my grays covered up every 3 weeks. I normally don't wait till the last minute to book my next appointment but I was out of town and forgot to make an appointment. I used the waitlist option last night. This morning around 9am the salon manager Kirk Combs called and gave me a 11am appointment with him because all of his stylist's were booked today. On my last visit Kirk rinsed my hair. I had no idea he was the salon manager prior to today. To... read more
Business response:
Thank you so much for the kind words, Leslie! We are absolutely thrilled to hear about your wonderful experience with Kirk and how much you love your hair color results. It's fantastic to know that Kirk was able to accommodate you through our waitlist option when you needed an appointment on short notice - that's exactly the kind of service we strive to provide for our valued members like yourself. We're so pleased that Kirk, as our salon manager, was able to personally take care of your appointment when all of our stylists ... read more
Everything went well loved the customer service as a returning customer Dave's never disappoints love it
Business response:
Thank you so much for the kind words, Yousuf! It truly means the world to us to hear from returning customers like yourself who appreciate the level of customer service we strive to provide. We always love to hear that our guests love their hair color and have such positive experiences with our team. Your loyalty and continued trust in us is what drives us to maintain our high standards and ensure every visit exceeds your expectations. We look forward to seeing you again soon for another fabulous experience, and don't forget... read more
My wife went here for the first time last night and the staff was really nice to her. They were helpful in describing what she needed. The environment was relaxing and pampering. They did a great job color matching her roots
Business response:
Thank you so much for the kind words, Chris! We're thrilled to hear that your wife had such a wonderful first experience at our salon. It's fantastic that our staff was helpful and able to accurately describe what she needed. We take pride in creating a relaxing and pampering environment, so it's great to know that came across during her visit. We're especially pleased that we did a great job color matching her roots - achieving the perfect color is always our goal! We always love to hear that our guests are happy with thei... read more
Consistent, beautiful results every visit! I've been going to Madison Reed Hair Color Bar in Chino Hills for about a year now and couldn't be happier! I currently have the Limitless Plus+ Membership, which allows me to touch up my roots as often as I like -- a perfect fit since I don't like seeing any white hairs when I style my hair. Appointments are always easy to book, even on short notice -- they're open seven days a week (10 AM - 7 PM Mon-Sat, 11 AM - 6 PM Sun), which makes it so convenient with my busy schedule. Rec... read more
Business response:
Thank you for the kind words, Gilda! We always love to hear that our guests love their hair color. We look forward to seeing you again soon for another fabulous experience- and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
Loving my new updated color! My stylist was so attentive to what I wanted and gave helpful suggestions for a shade that really suits me. Great experience!
Business response:
Thank you for the kind words, Teresa! We're thrilled to hear that you had such a great experience and love your new updated color. It's wonderful that your stylist was attentive to your needs and provided helpful suggestions for a shade that suits you perfectly. We always strive to ensure our guests leave feeling fabulous and confident with their hair color. We look forward to seeing you again soon for another fabulous experience. Don't forget, if you bring a friend along, you both get $30 off your next Hair Color Bar servic... read more
I am very happy with the Chino location...I've been going to Madison Reed for almost a year and have been very satisfied with everything. I just had my color changed yesterday by Dani and she went over and above to help me decide on which combination of colors would best achieve what I was wanting. I would like to be able to request her moving forward, but for whatever reason they don't make it easy to request anyone specific. Honestly, that is my only negative that I would like to have addressed.
Business response:
This just made our day, Jennifer! Thank you for taking the time to share your feedback. Our business model assures that all of our colorists are trained exactly the same way on color and application, so that a specific stylist's availability does not interfere with yours. We look forward to seeing you again soon for another stellar experience. Welcome to the Madison Reed family, and share the love- refer a friend, and you and your friend will get $30 off a Hair Color Bar service. Visit madison-reed.com/refer to get started.
Another great experience today. See I forgot about my appointment this morning. I also missed the call from the manager Katie. So it was half hour later when I realized it and I rushed to the salon. Katie the manager said they were full today but she managed to squeeze me in which I was so blown away. I am one super happy customer. And Sonia washed my hair, o what a feeling, she is so gentle and kind and I enjoyed talking to her about our sons What a great team! Chino Hills Madison Reed Hair Color Bar, You Rock!
Business response:
Thank you for taking the time to share your experience, Gel. We will be sure to pass along your kind words to Katie and Sonia. We look forward to seeing you again soon for another stellar experience- and we’d love to have you bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
It was a good experience! I booked the all over cover with blow out. Communication was on point and the experience for the price was great. I'm happy with my hair and the service. I will definitely be back !
Business response:
Thank you for the kind words, Heather! We always love to hear that our guests love their hair color. We look forward to seeing you again soon for another fabulous experience- and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
I've been a member of Madison Reed for almost two years now and the location in Chino Hills is my favorite. Customer service is always on point. Kaeley is the best colorist and is always about the customers. Thank you, Kaeley!
Business response:
Thank you for sharing your amazing star rating, Yanet! We’re so glad you’re happy with your favorite location, and look forward to seeing you again soon! We love hearing that Kaeley is the best colorist. We're so happy to have you in the Madison Reed family, and invite you to share the love- refer a friend and you both will get $30 off a Hair Color Bar service! Visit madison-reed.com/refer to get started.
Madison Reed Hair Color Bar Chino Hills has a 4.2 star rating with 140 reviews.
Madison Reed Hair Color Bar Chino Hills is open now. It will close at 7:00 p.m.