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Madison Reed Hair Color Bar Fairfax, VA
- Hair Salons
- Fairfax, VA
About this business
Location details
2921 District Avenue, Unit 130, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Terrible service. Inexperienced staff. Clearly they have too many customers and not enough staff, because the staff changes every three weeks. I have an annual membership and I plan to not renew. When I went in to get my hair blow dry today, the person doing the blow Dry was obviously stressed and overworked. She kept pulling my hair and rather than rushing out the notch she just kept pulling at them. It was so awful that I have to actually ask her to stop, brush the hair out, and 10 continue with The blow dry. Remember that... read more
Business response:
Hi Bipoc, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful.
I came in to get my roots touched up and refresh my blonde. I told the stylist what I was hoping for (a shadow root) and she told me she didn't know what I was talking about and insisted we try something else. It became apparent when I entered different lighting (I tried multiple lightings) my roots were turned a yellow-orange. I had to go to another salon and pay for a color correction because of the work this salon did on my roots.
Business response:
Hi Nikki, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
If I could give 0 stars I would. By far the worst experience I've ever had at a hair salon. My appointment was delayed by 15 minutes because they stylist first took a women who was late for her appointment, which then caused my appointment to be delayed. When I finally was brought back to the chair, he looked and said "I see you're booked for highlights today, unfortunately we are out of the powder to do the highlights so I cannot do your service today." I drove almost a hour for this appointment and for the salon to not che... read more
Business response:
Hi Anna, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
So, I left a review previously, and the owner responded "Send me your contact info here and I will make your next visit a 5-star". So far as I can see, there is NO WAY to send her a message through Yelp. Am I missing something? I was advised to send an email through Yelp, but no instructions as to HOW.
Business response:
Hi Nancy, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I'm not sure why they ask you to sign a waiver not just for Covid but their coloring services!!!!!! Hence did not go, who does that?
Business response:
Hi Toni, we're so sorry to hear about your experience at the Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Entered to win a free color bar experience. was contacted that I did win and to schedule online. scheduled an appointment over 2 weeks ago for a time slot this morning. drove 20 minutes, to arrive and be told sorry we cannot accommodate your spot today. even worse was the fact that this receptionist knew they couldn't take me at opening time of the salon and didn't bother to call. didn't apologize or have the slightest concern. this was their contest - just because it was a complimentary service it shouldn't be taken as who ... read more
Business response:
Hi Deborah, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience is extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Overall service was fine...but my balayage looks orange and unnaturally streaky. Definitley not the caramel color and natural sun kissed look I was going for. Definitely won't go back...
I had used the Madison Reed products at home a few times and decided to try the Color Bar so I could have a professional do it. Big mistake. I had the worst coloring experience I've ever had. I had a male colorist who put hair dye all over my skin. He did not use any barrier cream and did not wipe my skin after applying the dye. I had a 1/2 inch of dye on my skin from my ears, all along my forehead hairline, to my other ear, including on my ears and neck. The shampoo person tried to rub it off but couldn't. I left the place ... read more
Business response:
Hi Mandy, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I had used the Madison Reed products at home a few times and decided to try the Color Bar so I could have a professional do it. Big mistake. I had the worst coloring experience I've ever had. I had a male colorist who put hair dye all over my skin. He did not use any barrier cream and did not wipe my skin after applying the dye. I had a 1/2 inch of dye on my skin from my ears, all along my forehead hairline, to my other ear, including on my ears and neck. The shampoo person tried to rub it off but couldn't. I left the place ... read more
Business response:
Hi Mandy, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Frequently asked questions about Madison Reed Hair Color Bar Fairfax, VA
How is Madison Reed Hair Color Bar Fairfax, VA rated?
Madison Reed Hair Color Bar Fairfax, VA has a 3.8 star rating with 316 reviews.
When is Madison Reed Hair Color Bar Fairfax, VA open?
Madison Reed Hair Color Bar Fairfax, VA is open now. It will close at 7:00 p.m.