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2921 District Avenue, Unit 130, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Had an amazing experience at the new Madison Reed Color Bar . They are located at the Mosaic District next to the new Sephora. Park in the lot across from the shop. You walk out the door and Madison Reed is right in front of you. They are SO very clean and they practice social distancing. When I arrived for my appt, I checked in and was given a free disposable mask and a clean wrapped smock. They also took my temperature. I booked an all over color. My drab highlights and very obnoxious roots needed an overhaul. I had abou... read more
Business response:
You made our day Lyn! This is wonderful! Thank you so much for posting here. We look forward to seeing you again soon.
These people were great even though they couldn't help me achieve my hair goals. They were open and honest when I came in about what they can and can not do with my hair. They told me they have a principle against using bleach and that the hair color I wanted would require it. Even though I was disappointed, I admire their honesty and commitment to principle. They were sweet and offered to do a free shampoo and blow out, but I declined. They insisted on "making things right" and gave me four free treatment packets and a tote... read more
Business response:
Thank you for taking the time to share your experience, Christi! We'll pass your kind words along to our team.
From the reviews I thought this place was going to be amazing, obviously I was wrong. I walked in because I wanted a consultation. I had called a few days before on if I needed an appointment or needed to pay for one, they told me I could just walk in and would be serviced. When I walked in they immediately gave me a stank face and told me to sit down, I sat down and a few minutes later I see the stylists talking to each other and looking at me weird. I understand that there was people getting their hair down but every staff... read more
The first time i went to the color bar was fantastic, Linda did an amazing job on my Balayage , and i loved how it turned out so i was eager to come back! However, when i returned a few months later, i was disappointed to hear that Linda no longer worked there. I was hesitant to allow them to do my hair because i've had friends and family be unsatisfied in the past, but The woman working the front desk assured me the women doing my hair was extremely skilled and she said she was confident i will leave satisfied. I sat down i... read more
Business response:
Hi Alexis, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I am torn on this one because the person who assisted me strongly felt in their mind that they were really trying to be helpful. I tried to explain what I wanted and why, and I even showed example pics of what I liked, only to be met with a silent look and a continuation of ignoring my appointment request and trying to talk me into something that I did not want at all. This went on for 20 minutes, and the colorist flat-out refused to listen to what I wanted to get done and instead focused on what they thought I should want... read more
Business response:
Hi Rebecca, thank you for taking the time to send us this feedback and we are sorry to hear about your experience. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
The salon was 45 minutes late despite having an appointment. This is not the first time they have been late and there doesn't seem to be a process for checking clients in. Customer service, managing appointments, and the process needs improvement.
Business response:
Hi Soula, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
Sadly staff at this salon are very rude and treated me with horrible attitude. I would not recommend this location for anyone to get a disrespectful treatment.
Business response:
Hi Sabrina, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
It was okay, but I don't think I would return. My experience was disappointing overall. After the product was applied to my hair, the stylist left for the day without telling me that someone else would be taking over. I sat for about 45 minutes before I had to ask someone what was going on and who would be washing my hair. Eventually, someone called me to the sink, but even then, there was no communication. After my hair was washed, I was simply told, "okay, done"--and as a first-time client, I had no idea what I was suppose... read more
Very impersonal. Hate the brassy color and was more expensive than advertised. I won't be back.
Business response:
Hi Trish, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Madison Reed Hair Color Bar Fairfax, VA has a 3.8 star rating with 316 reviews.
Madison Reed Hair Color Bar Fairfax, VA is open now. It will close at 7:00 p.m.