Madison Reed Hair Color Bar Fort Worth

Marcela F. 

on Yelp

2 years ago

The positives are that the first time I used their services, it turned out fine. The color was a little bit darker than I originally thought it would be, but it was fine. My problem is that there's somehow no way to reschedule an appointment if you're running late. I had a last minute meeting at work, unexpectedly. I called them at 12:45 that I might be late to my 2:00 p.m. appointment , and was honestly hoping that I could reschedule for a little bit later. I called five times, I kept getting the automated message and whe... read more

Lien G. 

on Yelp

2 years ago

Terrible customer service. 1. The employees do not acknowledge you when you enter the salon until whenever they feel like it. 2. They don't wash all the dye from your hair so your pillow got stained from the hair dye. 3. When they are busy, they left the dye on your hair longer than the said time. 

Patti G. 

on Yelp

2 years ago

I went in with high expectations. It's a " color bar". These people are color experts. All was going well....until my colorist disappeared. She colored and foils me....then I never saw her again. Ever. I had a shampoo girl....who also toned my hair. Then conditioned me. I purchased a blow-out. Same skill dried my hair. When she took the towel off my head, she could see the shock in my eyes. I showed her the picture of the hair color I was looking for. She asked me " did you show the colorist"??? Of course I did. She said t... read more

Scharlene F. 

on Yelp

3 years ago

my roots are so terribly dark. I thought they were going to use one of the same colors that they used the last time. My roots are dark brown. yuck 

Debra M. 

on Yelp

3 years ago

My stylist was amazing and very good at covering my gray. I've had excellent results each time I've used this salon. This is the second time I've been in 9 weeks and both times this salon seemed short-staffed. The drying area was left dirty and I had to go through several stations to find a clean brush. I then stood to dry my hair as each chair was piled full of discarded towels and capes. The manager and stylists walked right by that area on numerous occasions and didn't think it important enough to clean it up. Don't... read more

Alina W. 

on Yelp

3 years ago

It would have been nice to see that this establishment does not service Minors. My daughter is turning 15 this Saturday and wanted her hair done and I made an appointment. Something told me to call and they told me over the phone that even if the parent is there, they do not service minors. Maybe this is some information that should be on the website. Now I have to find somewhere else to get my daughter's hair done 3 days before her Birthday. Thank you Madison Reed Hair Color Bar. 

Diane K. 

on Yelp

4 years ago

I've been ordering the kits online for several years. I was in the area so stopped by the store to see if they had any of the touch up kits. They do. But I stood at the register for 5 minutes and no one asked if I needed help or if I wanted to check out....nothing. So I left. I'll stay w online ordering. Their cosmetologists are very responsive when one has a question. 

Sidney B. 

on Yelp

4 years ago

Absolutely awful. I went in wanting my roots redone, so that's what I scheduled. Upon arriving they told me they don't do bleach to root. My first thought was "okay that's not what I read online" because I double checked knowing since I Have blonde hair some places won't do bleach to root. Since I saw they didn't have that listed I thought it would be a good place to go. So when I got there and they told me I asked what they could do and my stylist Kali said she could do highlights to the roots and I said that was fine after... read more

Stephanie R. 

on Yelp

4 years ago

I have dark brown natural hair, I hadn't dyed my hair in well over 4 years but I figured it was fine for a change. I went in excited only wanting to go a few shades lighter. Ash brown was my hair goal. 2 hours and $90 later I walk out looking the exact same way I did when I walked in. Only difference I see is my orange roots which I specifically had said I wanted to avoid a brassy look as much as possible. Would not recommend to anyone.