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3000 S Hulen Street, #156, Fort Worth, TX, 76109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 09:00 a.m. to 7:00 p.m. |
First off, I hate writing bad reviews, I have only written very few. We booked my daughter a balayage appointment for her graduation. They canceled her appointment, sent her an email saying she was a "no show" and put a "hold" on her account for $62. My daughter is upset, and graduation is tomorrow. When she called to ask what happened, she was told that they booked her with the wrong stylist who didn't know how to do it, so they canceled her appointment. She never got a call or an email explaining or apologizing, just a "no... read more
Business response:
Hi Haley, we're saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is a 5-star.
Edit to add: Am glad to hear that the tips are calculated only for services and not products. I've been coming to Madison Reed for a while. They have a membership where you pay $55.00 a month to get unlimited root touch ups. For this alone I rate the salon 5 stars. $55.00 is the base price most places charge for one time only! I have a lot of grey and this is definitely a huge value. Mary Jane is really awesome. She knows her colors and is really nice. The colors she uses on me are perfect every time. While I'm very happy... read more
Business response:
Thank you so much for taking the time for such a thoughtful and comprehensive review. We take all of this feedback to heart! We did want to confirm that our system calculates tip at checkout based only on total service price, not including any retail purchases. If you think there was an error on your receipt, please reach out to us and our team will make it right. We're so happy you are happy with your Hair Color Bar experience overall and we look forward to seeing you again soon!
I would NOT recommend. They died my hair orange.. it was such an ugly gross color and I have never and didn't want any red or orange hair. The lady told me I wouldn't like it while she was washing my hair. Unprofessional and overall bad experience
Business response:
Hello Ruth, we're so sorry to hear about your experience at the Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reply here with your name or email so we can reach out to assist? We hope to hearing from you.
Madison Reed Hair Color Bar Fort Worth has a 4.4 star rating with 350 reviews.
Madison Reed Hair Color Bar Fort Worth is closed now. It will open at 8:00 a.m.