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814 W North Ave, Chicago, IL, 60642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I used MR at home and loved the color and its quality. I decided to go to the bar for the roots to use the specialist's color and glossing recommendation, after all coloring the roots at home is not an easy task. The colorist did a nice job coloring my hair and I like her color recommendation. However, she never came to check on me or even ask if I like the color at the end while she was charging me. The shampoo experience was rough. The back of my dress was wet. The attentions to details and giving a pleasant service to the... read more
Business response:
Hi Sahar, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
If you have ethnic hair- AVOID THIS PLACE. While the stylists are African American, they follow a set process that was developed for non ethnic hair types. It's an assembly line approach. I went in for a color with highlights and they left the process on my hair so long that the highlights were brassy and uneven. In a few days, my hair started to fall out. When I asked for a refund the manager of the store refused and was extremely rude. It was obvious my hair was bad, yet she insisted on arguing with me about it. I had t... read more
Business response:
Hi KW, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful.
It pains me to write this review. I have referred several people to Madison Reed. I love the concept, the business model, the products and colorists! I first visited Madison Reed while travelling in California and when I returned to Chicago, I immediately started a membership and worked with Becca who is an amazing colorist! She's a true artist and is very familiar with the products and keeping hair beautiful and healthy! She's worked magic with my hair! I visited the color bar today and yet again Becca's service and w... read more
Business response:
Hi Natalie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
I went here for a tone to get the brassy orange and lightness out of my hair. I had got this done at another place and it worked perfectly. My hair is still orange, In fact it's lighter and more orange than before.
Business response:
Hi Elizabeth, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
left a few messages and no call back.......Called the third time spoke with Kesha and was told you can not speak to the manager of colorist at the Lincoln Park location??? Have a few questions and I was told be Kesha there is not a direct phone number to the salon in Lincoln park or can I speak directly with a colorist or manager at the Lincoln park location!!!!!!!!!!!!!!! I sent the person who sent a reply a message directly to provide me a number and best time to call and I have yet to receive a reply! posting my name an... read more
Business response:
Hi Nancy, we're so sorry to hear this. Please reply here with your name and number so we can reach out to assist? We look forward to hearing from you.
Madison Reed Hair Color Bar Lincoln Park has a 4 star rating with 198 reviews.
Madison Reed Hair Color Bar Lincoln Park is open now. It will close at 7:00 p.m.