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814 W North Ave, Chicago, IL, 60642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I was very happy to have visited Lincoln Park's Madison Reed Hair Color Bar. This visit stands to be my most positive professional coloring experience. I say this because there is so much positivity in the air, and zero snobbery. Everyone was so relatable, professional and knowledgeable. The wonderful woman who applied my color seemed very genuine in her enthusiasm for the products without applying the hard-sell approach I have encountered too often in hair salons. Upon being seated, I was given a rundown of how their proce... read more
Business response:
Thank you for the kind words, Audra! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
I've been using Madison Reed glossing treatment at home. When I heard there was a color bar opening up near me, the decided to give it a try. I had a root touch up, glossing treatment, and blow out. Ism really pleased with my results! I worked with two stylists during my appointment, and both were wonderful. I was warmly welcomed upon arrival, and given a color consultation before services were performed. I had a great experience, excellent customer service all around. Thanks, MR!
Business response:
Thank you for the kind words, Jennifer! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
I loved the bar! The atmosphere is wonderful and the team is superb. its great to be able to speak with professionals about your color. I found out I'd been using the wrong shade. the Shade I left with is so much richer and does a much better job of coloring the grey. I had a wonderful experience. And the value for money is perfect. So glad you're in Lincoln Park! I'm a convert and will have my color done at the bar from now on!!
Business response:
We are so happy to hear this Valerie! You made our day!! We look forward to your next visit. <3
I got a color, gloss, and blow dry here when they just opened. The staff were friendly, knowledgeable, and professional. The services were top-notch. I also learned more about the whole product line, which I'd been using at home for about a year. My hair looks and feels great. I love their gentle color products and can't wait to go back again!
Business response:
Thank you for the kind words, Sona! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
What the hell is this? This is not what my hair should look like after a routine touch up on my roots. The color formula should be the exact same as my last appointment, it's been the same for years, so why does this look like stripes rather than blended dye job? How are you training your employees and what do you do to ensure the best experience and outcome is achieved in every service for your customers? Unhappy member.
Business response:
Hi Nancy, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Came in for root touch up and a few highlights in the back. Left with very dark hair and brassy roots and orange highlights after 2-1/2+ hours. Colorist was very inexperienced...Asked to speak with manager; was told no manager on site today. Terrible service, cancelled my membership.
Business response:
Hi Jean, thank you for taking the time to send us this feedback. We are so sorry to hear that your color results were warmer than expected, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
I went to buy a couple box sets today. I got to the store at 6:50. The hours posted said that they closed at 7:00. The person working said they were closed. I said but it isn't 7yet. She said sorry we're closed. I guess they are in a good place where they can turn money away. Hopefully the person who manages this location sees this. A box should take two minutes to grab -since I am an existing customer. Oh well. I will visit a different location tomorrow.
Business response:
Hi Rebeka, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Cancelled on me the day of the appointment FIVE different times in the same week before a wedding that I was standing in. I have been going there for 3 years and never got a call for an explanation just an automated text.
Business response:
Hi Courtney, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I had my roots touched up here and the color difference is just so bad. Do not recommend.
Business response:
Hi Kathryn, thank you for taking the time to send us this feedback. We would like to apologize for the results not being what you had anticipated and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
Madison Reed Hair Color Bar Lincoln Park has a 4 star rating with 193 reviews.
Madison Reed Hair Color Bar Lincoln Park is open now. It will close at 7:00 p.m.