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Madison Reed Hair Color Bar Lincoln Park
- Hair Salons
- Chicago, IL
About this business
Location details
814 West North Avenue, Chicago, IL, 60642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The hair color did not develop well around the hair line. I have been at this location a few times, and every time they are trying to overcharge me - usually with $10-$20. And every time I need to defend myself and show them my appointment confirmation with the correct price. Very humiliating experience!!!
Business response:
Hi Natalia , thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
Genuinely the worst place ever, they will rush and botch your hair. Spend a little more money and go to a real salon
Business response:
Hi Claire, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
What the hell is this? This is not what my hair should look like after a routine touch up on my roots. The color formula should be the exact same as my last appointment, it's been the same for years, so why does this look like stripes rather than blended dye job? How are you training your employees and what do you do to ensure the best experience and outcome is achieved in every service for your customers? Unhappy member.
Business response:
Hi Nancy, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Came in for root touch up and a few highlights in the back. Left with very dark hair and brassy roots and orange highlights after 2-1/2+ hours. Colorist was very inexperienced...Asked to speak with manager; was told no manager on site today. Terrible service, cancelled my membership.
Business response:
Hi Jean, thank you for taking the time to send us this feedback. We are so sorry to hear that your color results were warmer than expected, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
I went to buy a couple box sets today. I got to the store at 6:50. The hours posted said that they closed at 7:00. The person working said they were closed. I said but it isn't 7yet. She said sorry we're closed. I guess they are in a good place where they can turn money away. Hopefully the person who manages this location sees this. A box should take two minutes to grab -since I am an existing customer. Oh well. I will visit a different location tomorrow.
Business response:
Hi Rebeka, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Cancelled on me the day of the appointment FIVE different times in the same week before a wedding that I was standing in. I have been going there for 3 years and never got a call for an explanation just an automated text.
Business response:
Hi Courtney, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I had my roots touched up here and the color difference is just so bad. Do not recommend.
Business response:
Hi Kathryn, thank you for taking the time to send us this feedback. We would like to apologize for the results not being what you had anticipated and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
My color and gloss are 5 starts. My shampoo and blowout are 1 star. This is my 3rd visit to MR and I love it but my blowout was lopsided and looked like a first week beauty school student did it. I will return again but probably dry my own hair. Danacorman@gmail.com
Business response:
Hi Dana, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
My first ever Yelp review. That's how upset I am. I went in to get my roots done and the manager of the Lincoln Park location did my roots, only because my regular salon wasn't available. The manager was nice during the initial consult and apparently has 14 yrs of experience but was very rough with my hair brushing and washing process like literally tugging my head full of hair during shampooing. Clumps of hair came out while I tried to dry my own hair. I would still be ok with everything provided I didn't have strands of wh... read more
Business response:
Hi Shegufta , we're sorry to hear that your grays were left uncolored and that no one offered an apology after you expressed concerns during your recent visit and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out shortly to take care of you.
Frequently asked questions about Madison Reed Hair Color Bar Lincoln Park
How is Madison Reed Hair Color Bar Lincoln Park rated?
Madison Reed Hair Color Bar Lincoln Park has a 4 star rating with 217 reviews.
When is Madison Reed Hair Color Bar Lincoln Park open?
Madison Reed Hair Color Bar Lincoln Park is closed now. It will open tomorrow at 8:00 a.m.