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Madison Reed Hair Color Bar Westport

4.1

About this business

Location details

33 Elm Street, Suite #4, Westport, CT, 06880, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1177 reviews
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Allison W.'s profile image
Allison W. 
rating
5 years ago

Awesome experience! Professional, kind and talented colorists. So happy Madison reed is in Westport!!!!! 

Business response:

This is wonderful Allison! We can't wait to see you again soon. <3 

Gianella S.'s profile image
Gianella S. 
rating
5 years ago

I stopped by for their Balayage service and had the best time! I showed them a picture of what I was going for and they did exactly that! Love how my hair came out and it was such a nice experience! felt super comfortable and the staff was great! 

Business response:

This makes our day Gianella!!! Thank you so much for posting here! We can't wait to see you again! 

Allison C.'s profile image
Allison C. 
rating
5 years ago

I couldn't be more happy with my hair after visiting the color bar! The employees are all amazing and I will definitely be going back! Thank you!! 

Shelly F.'s profile image
Shelly F. 
rating
2 weeks ago

If you're going to continue to use AI to answer calls, I will never to to Madison Reed again. I had an emergency that I had to get in touch with my wife and the AI answering wouldn't connect me to a real person. It finally hung up on me. Shame on Madison Reed if you're trying to save money by not having someone answer the phone. Ridiculous!! 

Business response:

Hi Shelly, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Marie B.'s profile image
Marie B. 
rating
4 months ago

Had a really difficult experience with a stylist here. All I was asking for was a root touch-up to match my natural hair color, and I was getting a lot of pushback from the stylist who was assigned to do my hair. Another stylist had to come over to help, and I was ready to go along with what she recommended. Then the original stylist came back to my chair and twisted the entire conversation around -- insisting she had told me the exact same thing the other stylist just said, when she had not. She was loud and combative, and ... read more

Business response:

Hi Marie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

JoAnn B.'s profile image
JoAnn B. 
rating
11 months ago

On 10/10/25, I made an appt at the Westport Hair Color Bar Service for 10:30 AM on 10/16. I have been a member since before 2018 & usually do my at home coloring. When I called for an appointment, my call was handled by your AI chat Madi. I asked a couple of times to be transferred to an actual salon member but Madi assured me each time although that was an option, it would be so much quicker if I had her handle it. I requested an appt for an all over color & blow dry. I also asked to assure the 30% discount was applied.... read more

Business response:

Hi Joann, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist. 

Brooke G.'s profile image
Brooke G. 
rating
a year ago

Everyone was super nice and the salon was clean and looked great. products smell amazing. Unfortunately my color looks NOTHING like the color I was shown and we agreed on. I wanted dark, neutral blonde and got a dark auburn color. No one checked the color while I was processing. When I mentioned that I did not like the brassiness I was not offered a solution...I was just told that the color will wash out over time and they would put a note in my file about it, I'm not sure I will go back. I was really hopeful going th... read more

Business response:

Hi Brooke, we're sorry to hear this about your recent experience at the Hair Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance. 

Roxann W.'s profile image
Roxann W. 
rating
a year ago

I love the unlimited service, but this location needs to be fixed. I've been to the Scarsdale location and needed to realize what the experience should be like. I've been to Westport more than once, and they "ran out" of the cotton blockers both times, which stained my forehead. The girls are sloppy, and the service is rushed. They also have a drawer of unsanitized brushes that other people have used for you to use. In Scarsdale, they have a solution barrier to block staining, offered me something to drink, and gave me a san... read more

Business response:

Hi Roxann, thank you for taking the time to send us this feedback. We are so sorry to hear that some of our items were out of stock, and to hear that we unable to complete your service at a later time. and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Missy S.'s profile image
Missy S. 
rating
2 years ago

Meh. Salon is cute and great concept. But most women that work there are very young and have attitude. Not friendly and sloppy application of color. Shampoo girls were swearing and complaining. I could tell the shampoo girl wasn't rinsing my hair thoroughly. I had dye on my towel at home for three days after. I thought 40 bucks for a blow dry seemed excessive....but if you opt for wash and go, they don't even comb your hair out. Just leave you with a tangled mess and towel on top of your head. I can do a drug store root touc... read more

Business response:

Hi Missy, thank you for taking the time to send us this feedback. We would like to apologize for the communication with our staff and your shampoo experience, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Frequently asked questions about Madison Reed Hair Color Bar Westport

How is Madison Reed Hair Color Bar Westport rated?

Madison Reed Hair Color Bar Westport has a 4.1 star rating with 177 reviews. 

When is Madison Reed Hair Color Bar Westport open?

Madison Reed Hair Color Bar Westport is closed now. It will open tomorrow at 9:00 a.m.