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MD Kids Pediatrics - West Plano

4.1

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Location details

7800 Preston Rd, Ste 300, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.11,020 reviews
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Tracy L.'s profile image
Tracy L. 
rating
7 years ago

The Dr is nice, but the stuff are horrible, I took my kid for to the MD Kids for flu shot only, but after let me wait for half an hours, the MA who set us in the patient room told me to fill out a bunch of paperwork since my daughter is a currently patient there, she told me that my kid need to be check up with out notifications, since she already check up one on April, and my daughter see Dr.Shyung for few years since she was born. The MA was too rude to told me that my daughter can't take the flu shot until she come do the... read more

Ashton C.'s profile image
Ashton C. 
rating
8 years ago

Absolute worst office staff possible very rude and it takes FOREVER to be seen they lose your paperwork on a regular basis and then office staff thinks it's okay to yell at you from the back of the office. 

Mary Y.'s profile image
Mary Y. 
rating
8 years ago

Don't take your kids to this place is a horrible place to take kids to staff is horrible rude and don't care about patient care took my kid for a sick visit and end it up doing a well and sick visit what the heck all they care is about money no patient care. Don't know what children's was thinking on selling there clinics to this company. I had the worst experience when I took my kid the other day never going back to this clinic. Who checks in patients with out parents identification that means anyone can take your own kid t... read more

Miki N.'s profile image
Miki N. 
rating
8 years ago

After they changed to MD, they let us wait for more than 1 hour even though we had appointment. Not only one time but several times. Doctors talk fast and obviously don't want to talk to patients and want us to leave asap. 

Ahmad I.'s profile image
Ahmad I. 
rating
8 years ago

Worst place ever. Don't take your children there, careless staff, the doctor don't know what she is doing at all. Over all very unprofessional people . 

Yessenia A.'s profile image
Yessenia A. 
rating
8 years ago

Dr. Jacob has been my now 6 month old daughters pediatrician and it seems like every time I've set an appointment (at least a month and a half before) I get a call a couple of hours before her appointment saying she's not going to be available at the time that their office scheduled us to go In. Ridiculous!! At this point we have only gone in a handful of times she's still so little. And instead of calling and rescheduling with us as her parents, this last time they just went ahead and scheduled for an earlier time without o... read more

Victoria T.'s profile image
Victoria T. 
rating
8 years ago

ABSOLUTELY HORRIBLE!! Please do not waste your time and come here! I've always had a horrible experience with the staff. Thy are rude, they always have an attitude, they are unwilling to accommodate your needs and they are a "it's our way or the highway" type of pediatric group. I continuously have a horrible experience every time I come with my newborn. They almost made me cry one time on how rude they were. I am not an emotional person, but please don't come here! And the wait time in the lobby is usually quick but once yo... read more

Omar B.'s profile image
Omar B. 
rating
8 years ago

Hello everyone's don't take ur children here.careless front desk don't wanna help they give hard time for appointments and put u hold give u attitude Nd bad management stuff.i hope u don't take ur kids here anymore they don't care about children's.they only care about money money and money 

Business response:

We're sorry to hear this, Omar. We'd like to hear how we can improve your experience. Please call us 214.456.CARE. 

Greg A.'s profile image
Greg A. 
rating
8 years ago

My wife took my children to the doctor because my daughter has pinkeye. While she was in the waiting room, it became clear that my oldest son was very very sick. He was visibly not feeling well and was extremely hot to the touch. They refused to see my son, sent him home with what turned out to be 103° fever. I cannot believe that they refused to see and refused to treat him physically sick child. They are too big, and do not care at all about you as a parent. Good luck trying to get in touch with them after hours, or on the... read more

Frequently asked questions about MD Kids Pediatrics - West Plano

How is MD Kids Pediatrics - West Plano rated?

MD Kids Pediatrics - West Plano has a 4.1 star rating with 1,020 reviews. 

When is MD Kids Pediatrics - West Plano open?

MD Kids Pediatrics - West Plano is closed now. It will open tomorrow at 8:00 a.m.