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MFC-J491DW

3.5

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.51,611 reviews
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    Lou Annette Holden's profile image
    Lou Annette Holden 
    4 years ago

    Can't beat a Brother I had this machines' predecessor a few years ago and loved it. Wore the machine out and replaced it with another brand. Bad mistake. Bought another brand in June of this year. Already had to throw that one away. Even though my phone system does not support the fax feature, I went back to the brand that had given me great service for so many years. So sorry I didn't do it sooner. Just because a machine has a feature doesn't mean you have to use it. This is such a reliable, easy to use , easy to set up mac... read more

    stephanie smith's profile image
    stephanie smith 
    4 years ago

    thank you works well 

    Yvonne Boudreaux's profile image
    Yvonne Boudreaux 
    4 years ago

    Printer Good price, easy to set up, scans very well, do not use the fax feature, the print quality is acceptable. CR noted it would be OK and it is, but I would have given it 5 stars had the quality been a tad better. Good machine. 

    John Ebsen's profile image
    John Ebsen 
    4 years ago

    Manual Feeder Is In The Tray Other very similar Brother models have a manual feeder which opens in the back. The 491 requires one to open the bottom tray, remove the contents, and insert the manual item (odd shape, photo blank, etc) in the bottom of the tray. Workable, but inconvenient. Also, I print Avery address labels. Other Brother printers have no trouble with the PC/Word template provided by Avery. This printer gets confused and misaligns the printing so if falls outside the label(s). Have to use my spouses' PC (Has a ... read more

    Jaime madera's profile image
    Jaime madera 
    4 years ago

    Good buy No issues with this printer. It prints well at a low retail price. It’s also a good copier. 

    Amazon Customer's profile image
    Amazon Customer 
    4 years ago

    Great price and fair value It does what I need at a good price. Not fancy but cheap. 

    GUY's profile image
    4 years ago

    DID NOT WORK HAD PROBLEMS SETTING IT UP. KEPT ON SAYING I HAD A PAPER JAM WHEN I HAD NOT PUT ANY PAPER THRU IT. TECH SUPPORT SAID IT WAS A HARDWARE PROBLEM AND SUGGESTED I SEND IT BACK WHICH I DID. 

    Ronald Sarayudej's profile image
    Ronald Sarayudej 
    4 years ago

    It's okay when it *works*. I use this printer for regular documents and papers for class and the occasional photo paper print. What comes out is good, workable, frameable, pleasant. What is not pleasant is just using the thing. The printing software on my phone and on my laptop will randomly say the printer is offline, when it totally is not. It also knows when I'm in a rush and it will stop working specifically at those times. My blood pressure and dignity have been affected negatively at some trying moments. I've studied c... read more

    Kens's profile image
    4 years ago

    Ok Ok 

    Frequently asked questions about MFC-J491DW

    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is closed now. It will open at 9:00 a.m.